UC Eclipse

Key features of the UC Eclipse application’s interface are:

- Integrated VoiP softphone with end-to-end encryption and switch to GSM*
- GSM Switch when IP network connectivity is poor (WiFi or mobile data)*
- Instant notifications and instant messaging for users*
- Unified Communications history (chat, voicemails, calls)*
- Unified contacts (personal, corporate)*
- Real time user and telephony presence state*
- CCaaS inbuilt Agent and Supervisor interface**

* Note:
Requires an UC Eclipse licence
Feature set is dependent on your UC Eclipse licence.
** Note
Requires Contact Centre licence