LeadDesk Talk

About LeadDesk Talk

LeadDesk Talk
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** The app needs to be activated for your LeadDesk account.
*** Features of this app require a paid LeadDesk Talk subscription. If you are unsure if this applies to your organisation, we recommend to contact your admin and/or LeadDesk account manager.

LeadDesk Talk is a lighter and mobile version of LeadDesk, the software that agents use for calling and data handling.

LeadDesk Talk is specifically tailored for scenarios where the agents needs to be mobile. LeadDesk Talk enables agents to call contacts in campaigns, the phonebook or with the numeric keypad, receive calls from inbound queues and predictive dealer campaigns, and have everything automatically sync with LeadDesk.

The activities of LeadDesk Talk -agents and the their calls, campaigns, statistics etc. can be managed and monitored (call recordings, listening and whisper functions) from the powerful LeadDesk Admin interface. Admins have a full view of all activities and reporting no matter if your agent is using the Desktop or Mobile version of LeadDesk.

LeadDesk Talk integrates seamlessly with all other LeadDesk products creating more opportunities for companies.



Company
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LeadDesk is the fast growing Finnish company that makes Europe’s #1 telesales software for sales and sales-oriented customer service organizations. The service is used by over 10,000 professionals in 34 countries on a daily basis. LeadDesk clients include small and large companies that use LeadDesk to have over 300.000.000 customer interactions each year.

Know your customers.
LeadDesk enables easy and effective management of contact data, seamless integration of new contacts, and advanced call handling, proven to increase your call success.

Boost your sales.
LeadDesk helps you run more efficient campaigns with more effective calls, and advanced reporting and monitoring, so you develop your sales process and grow your business.