OWNA Assistant

OWNA Assistant is the assistant for educators, room leaders and centre managers at early childhood services that use OWNA. Tell it what you need in everyday words, typed or spoken, and it takes care of it using your centre's live OWNA data, so you can spend less time on screens and more time with children.

SIGN CHILDREN IN AND OUT
When a parent forgets to sign their child in or out, just tell OWNA Assistant and it's done in moments.
• "Sign Ava in, she arrived at 8:15"
• "Leo's dad forgot to sign him out at 5:30"
• Record the time they actually arrived or left

RECORD CARE AS YOU GO
Keep daily records up to date without leaving the room or stopping what you're doing.
• Nappy changes and toileting: "Wet nappy for Mia"
• Sleep and rest: "Noah's gone down for a sleep"
• Meals and bottles: "Leo had a 180 ml bottle"
• Record for one child or a whole room at once

KNOW WHERE YOU STAND
See how your centre is tracking right now, and what the rest of the day looks like.
• Live ratios Across the Service and for each room, worked out from the ACECQA ratios for your state and the children's ages
• Who the Responsible Person is right now
• A morning briefing with bookings, an hour-by-hour ratio forecast based on when children usually arrive and leave, vacant shifts, and expired or expiring certificates
• An end-of-day summary for each room
• Anything that needs action is highlighted, so nothing gets missed

YOUR SHIFTS AND YOUR TEAM
Look after your own day, and if you manage the team, keep an eye on everyone else's.
• Sign yourself in, move rooms and take a break
• Check your roster for the week
• Managers can see the whole roster, who has signed in and who is on leave

FAMILIES
Stay connected with families when it matters.
• Call a parent or emergency contact with one tap
• Prepare messages to parents (room leaders and centre managers)
• Check family account balances (with financial access in OWNA)

HELP WHEN YOU NEED IT
Get answers and support without leaving the app.
• Ask how to do anything in OWNA and get answers from the OWNA help guide
• Log a helpdesk ticket with OWNA Support
• Draft an incident report from what you tell it, then finish it in OWNA

YOU'RE ALWAYS IN CONTROL
OWNA Assistant helps, but you make the call.
• Anything that saves or sends shows you a card first. Nothing happens until you tap Confirm.
• You only see the centres and information your OWNA account allows
• Secure sign-in with your OWNA account and two-factor authentication

WORKS ACROSS YOUR CENTRES
If you work across more than one service, it comes with you.
• Switch between your centres in a tap
• Ask about all of your centres at once

NEW TO IT?
Getting started is easy.
• A short tour shows you what you can ask
• "What I can do" lists everything, with examples you can try straight away