Pingmate.app - Chat Automation

Pingmate is a WhatsApp Business API platform that helps businesses run marketing campaigns, automate customer communication, and manage support conversations — all from one app.

**Broadcasts and Campaigns**
Send WhatsApp messages to thousands of customers at once. Segment your audience, schedule campaigns, and track delivery and read rates in real time. Use approved message templates with images, videos, documents, and interactive buttons.

**Automated Messages**
Set up automated messages for abandoned carts, order confirmations, shipping updates, payment reminders, and more. Connect your Shopify or WooCommerce store and let PingMate handle the rest.

**Shared Team Inbox**
Multiple agents can handle customer conversations simultaneously. Assign chats to team members, use quick replies for common questions, and add internal notes. Never miss a customer message again.

**WhatsApp Catalog**
Sync your product catalog directly to WhatsApp. Customers can browse products, ask questions, and place orders without leaving the chat.

**AI-Powered Chatbots**
Build chatbots that understand customer intent and respond intelligently. Train them on your product catalog, FAQs, and business documents. Hand off complex queries to human agents seamlessly.

**Analytics and Reporting**
Track campaign performance, agent response times, conversation volumes, and customer engagement metrics. Make data-driven decisions to improve your WhatsApp strategy.

**Built on the Official Meta Business API**
Pingmate is an official Meta Business Solution Provider. Your messages are delivered reliably through Meta's infrastructure with full compliance and verification.

Pingmate is built for D2C brands, e-commerce stores, and SMBs that want to use WhatsApp as a serious sales and support channel — not just a chat widget.