DialogOps

DialogOps is your company's customer service center in your pocket. Official WhatsApp, website chat, email, and phone all arrive in the same inbox, with the same queues, the same customer history, and the same artificial intelligence.

CUSTOMER SERVICE
• Conversations from all channels in a single list, with the complete history of each customer
• Queues, automatic distribution, and transfer between agents
• Quick replies, message templates, and sending photos, audio, and files
• Tickets with protocol, responsible party, and deadline

PHONE
• Answer and make calls from the company's number directly on your cell phone
• The call rings in full screen, even with the phone locked
• Speakerphone, mute, hold, and transfer

TEAM
• Internal messages, groups, and voice and video calls with the team
• Notifications of new conversations and mentions

SECURITY
• Biometric (fingerprint) login
• Data hosted in Brazil, in accordance with the LGPD (Brazilian General Data Protection Law)

DialogOps is used by companies that already have an account. Registration and hiring are done at dialogops.ai.