Whatbot

Whatbot turns your business WhatsApp number into a shared inbox your whole team can work from - so no enquiry sits unanswered and no two people reply to the same customer.

ONE INBOX FOR THE TEAM
Every conversation on your business number lands in a single inbox. Filter to Mine, Unassigned, or All to see exactly what needs you. Search by name or number to find any thread in seconds.

ASSIGN AND HAND OFF
Route a conversation to the right colleague and it shows up in their inbox with the full history. Everyone can see who owns what, so nothing is answered twice and nothing is dropped.

REPLY FASTER
- Approved message templates for common replies
- AI-assisted drafting when you want a starting point
- Voice notes when typing is slower than talking
- Photo, video and document attachments
- Guided flows for repeatable conversations

NEVER MISS THE REPLY WINDOW
Whatbot shows the time you have left to reply freely, so you know when a conversation still allows a normal message and when it needs a template.

PRIVATE TEAM NOTES
Leave notes on a conversation for your colleagues. Notes stay internal and are never sent to the customer.

BROADCASTS
Send an approved template to a list of contacts, and pick up the replies in the same shared inbox.

PUSH NOTIFICATIONS
Get notified on your phone when a conversation assigned to you receives a new message, so you can reply from anywhere.

BUILT FOR TEAMS THAT RUN ON WHATSAPP
Whatbot suits sales teams working enquiries, support teams handling requests, and any business whose customers prefer to message rather than call or email.

Whatbot is a business tool and requires an existing Whatbot workspace to sign in. It is not a replacement for the WhatsApp app on your phone, and it is not affiliated with or endorsed by Meta.