Nextiva – The NEXT Platform

The NEXT mobile app brings calls, texts, chats, emails, customer history, and next steps together in one place. See the full customer story before you respond. Pick up where a teammate left off. Keep every conversation moving without making customers repeat themselves.
With NEXT, you can:
• See customer conversations across voice, SMS, chat, and email in one view
• Make and receive business calls and messages from anywhere
• Access customer history, contacts, conversations, and next steps before you respond
• Bring teammates into the conversation without losing context
• Use AI assistance to catch up, respond faster, and move work forward
• Manage follow-ups and track performance wherever work takes you
Every conversation. Every channel. Full context. In your pocket.
A NEXT Platform account is required. Features may vary by plan and configuration.