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CRST Home Solutions Field Service App

Built for CRST Home Solutions servicers, this app delivers a streamlined end-to-end workflow for managing daily field jobs — from the moment you start your route to final job completion and returns.

Plan Your Day with Confidence
View your full schedule on an interactive map or list. Use the built-in calendar to browse upcoming jobs across 15 days, and follow a visual route with turn-by-turn directions to each customer location.

Complete the Full Job Lifecycle
The app guides you through every step of the work order — Enroute, Pickup, Precall, Onsite, and Completion — with clear status tracking at each stage so nothing gets missed.

Pickups & Product Reconciliation
Quickly status each product as Available, Damaged, or Unavailable. Barcode scanning (Serial Number, UPC, or both) is configurable per client, so the app adapts to your job requirements automatically. Inline forms let you answer questions directly on the product card — no extra navigation needed.

Completion & Photo Documentation
Capture service-level photos during completion and document exceptions like Left Onsite or Return Needed with individual product photos. Collect digital customer signatures and submit — all from one screen.

Returns Management
Process equipment returns with client-specific barcode requirements, review the returns summary, and collect signatures before submission.

Works Offline
All core functionality — scanning, status updates, forms, and photo capture — works without a network connection. Data syncs automatically when connectivity is restored.