Sabio Virtual - Helpdesk

Ideal for service providers and any company that needs to provide service to its customers and/or users

- Various ways to open a ticket
- Management of the service queue
- Opening, starting and closing operations with a few clicks
- History of services performed
- Various search engines
- Directing calls to technicians
- Sending images
- Chat between customers and technicians
- Division of departments for both attendants and users
- Multi-group environment
- Custom fields
- Self-service platform for customers
- Equipment inventory
- Artificial intelligence
- Dashboard and management reports
- And much more