Babylon by TELUS Health

About Babylon by TELUS Health

Babylon by TELUS Health allows you to easily see a doctor*, check your symptoms, and access your clinical records right on your phone.

*Note: Doctor consultations are available in British Columbia, Alberta, and Ontario. For more information visit Telus.com/Babylon

FEATURES
Video Consultations with a doctor: Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be completed directly through the app.

Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.

Clinical records: Easily access your Babylon by TELUS Health doctor consultation notes and recordings plus prescription history whenever you need it.

GET STARTED
1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a locally-licensed doctor.

SAFETY & SECURITY
We take data security and privacy extremely seriously. All of Babylon by TELUS Health’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

FAQ’s
Where is Babylon by TELUS Health available?
Doctor consultations are available in British Columbia, Alberta, and Ontario. Residents in these provinces who are covered under MSP, AHCIP, or OHIP can access virtual appointments at no direct cost. Alternatively, patients without provincial health insurance in these provinces can access virtual appointments for $65 per Physician appointment.

What can our doctors treat?
Like any doctor you’ve seen in the past, our doctors can help treat a wide variety of non-emergency health conditions. Note, in-person consultations are recommended for emergencies, and issues concerning restricted medication.

For a full list of FAQ’s, visit Telus.com/Babylonsupport