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About UserLock Push

UserLock Push works with UserLock’s two-factor authentication solution to verify Active Directory user identities and secure their access to both on-premise and cloud resources.

UserLock Push can also work with other services that require two-factor authentication passcodes, such as Gmail and Facebook.

• How the app works
After entering your Active Directory login credentials, UserLock Push gives you two easy options for two-factor authentication:
1. One-Tap: Simply respond to the application’s push notification for easy, one-tap two-factor authentication, or
2. Enter the TOTP code generated by the app.
The app shows the location, device, and time of the login attempt to help ensure you approve the correct request.
To get a passcode for other applications and web services, enter your login credentials and then go to UserLock Push to recover the TOTP generated by the app.

• Self-enrollment with UserLock Push
Before enrolling with UserLock Push, your organization needs to enable UserLock and activate your account. Once this is done:
1. Install UserLock Push on your smartphone
2. Scan the QR code displayed at login
3. Enter the code generated by the app to confirm activation
4. UserLock Push is now configured as a second authentication method on your Active Directory account

You can add third party accounts at any time for TOTP passcodes.

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Frequently Asked Questions(FAQ)

How does UserLock Push work?

UserLock Push verifies Active Directory user identities and secures their access to on-premise and cloud resources. It offers two-factor authentication through easy options like one-tap approval or entering a TOTP code generated by the app.

Can UserLock Push work with other services that require two-factor authentication?

Yes, UserLock Push can also work with other services like Gmail and Facebook that require two-factor authentication passcodes.

How does the app help ensure the correct login request?

The app displays the location, device, and time of the login attempt, providing additional information to help users approve the correct login request.

How can I enroll with UserLock Push?

Before enrolling with UserLock Push, your organization needs to enable UserLock and activate your account. Once done, you can install UserLock Push on your smartphone, scan the QR code displayed at login, enter the code generated by the app to confirm activation, and configure UserLock Push as a second authentication method on your Active Directory account.

Can I add third party accounts for TOTP passcodes?

Yes, you can add third party accounts at any time to get TOTP passcodes through UserLock Push.