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About SYRCityline

The Cityline app makes it easier to report potholes, damaged street signs, and other issues impacting quality of life throughout neighborhoods and districts in the city. Mobile users now have the ability to submit service requests from their phone and receive status updates on their requests. Cityline is fast, lets users crowdsource requests, and is simple to use.

Submit a request:

-Enter an address or provide a location using the map
-Select a request category
-Take and upload a picture (right away or snap your picture on location and upload later)
-Confirm a description of your request Submit your request

The app allows residents to share as much (or as little) information as they like as registered users or as little information as they like as anonymous users. Registered users can subscribe to follow status updates on their requests. Residents can still place requests to Cityline online at cityline.syr.gov or by calling (315) 448-CITY (2489).

The SYRCityline app is developed by SeeClickFix (a division of CivicPlus) under contract with the City of Syracuse.

SYRCityline details

SYRCityline is a free Tools app for Android with 1,000+ installs on Google Play and a 4.0/5 average rating from 13 ratings. It was released on June 29, 2021 and last updated on August 19, 2026. It's developed by SeeClickFix. It requires Android 9 or later.

Category: Tools
Rating: 4.0 / 5 (13 ratings)
Installs: 1,000+
Price: Free
In-app purchases: No
Ads: No ads
Current version: 7.11.2
Requires Android: 9
Content rating: Teen
Released: June 29, 2021
Last updated: August 19, 2026
Developer: SeeClickFix