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About Minneapolis 311

Want to report a pothole, broken streetlight, or parking meter while on the go? The
new Minneapolis 311 app makes reporting issues like these easier than ever. The app
uses GPS to identify your location and also allows you to snap a photo to add to your
service request. Reports are automatically sent to the City’s 311 system and routed to
city departments for resolution. You’ll also be able to follow your issue from the time it
is reported until it is resolved.

The mobile app can also be used to report such issues as graffiti, damaged street signs,
and abandoned vehicles.

This app submits data to City of Minneapolis via a third party service, SeeClickFix. The handling
of the data submitted to the City for servicing the issues submitted using this app is covered by
the city's privacy policy which you may read here: http://www.minneapolismn.gov/about/

Privacy Statement:

SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use

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Frequently Asked Questions(FAQ)

What can the Minneapolis 311 app be used for?

The app can be used to report issues such as potholes, broken streetlights, parking meters, graffiti, damaged street signs, and abandoned vehicles.

How does the Minneapolis 311 app work?

The app uses GPS to identify your location and allows you to add a photo to your service request. Reports are sent automatically to the City's 311 system and forwarded to the relevant city departments for resolution. You can track the progress of your issue from the time it is reported until it is resolved.

What happens to the data submitted through the Minneapolis 311 app?

The data submitted through the app is sent to the City of Minneapolis via a third party service called SeeClickFix. The handling and storage of this data are covered by the city's privacy policy, which can be read at this link: http://www.minneapolismn.gov/about/

Where can I find SeeClickFix's terms of use?

You can find SeeClickFix's terms of use at this link: http://seeclickfix.com/terms_of_use.
author
Easy to report issues in town
Emily B. Orr
author
As a resident the app answers a lot of questions I might have in the moment about the city services, what and how to recycle, etc. Also great for reporting graffiti tags, potholes and the like.
Jo. Ackerman
author
Easy way to submit requests and seems to speed response
JIM Oliver
author
Works well
Aaron Carlson
author
Great for reporting crimes against one's neighborhood. I use the app to mostly report grafitti & overflowing trash bins. Each report I've submitted has been successfully remedied. Kudos to our civil workers ...
Brian Wene
author
Good at fixing potholes
Zekke Re