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About Aetna Health

The Aetna Health℠ app puts you in charge of your health care and benefits. With just a few taps, you can find a doctor and see what procedures may cost. Talk to a doctor by phone or video in just minutes. Pay your claims. And compare costs before you get care.

It’s simple. It’s all in one place. It’s all in the palm of your hand.

And we're not stopping there. We’re continuously adding new features and functionality to improve your experience.

This app is available for most Aetna® members. Members in select plans may not be eligible yet, but we’re continually working to expand access. If you aren’t eligible today, just check back in a few months.

Get plan details quickly and easily
• Pull up your ID card whenever you need it
• Track progress toward meeting your deductible
• View your personal PayFlex® HSA, HRA and FSA account balances
• Check your Explanation of Benefits and get info about what’s covered for your medical and dental plans (for eligible members)
• See and sort through your claims easily, by member name, provider, facility, service or date
• Pay claims using your bank account or credit card

Search for and find care at your convenience
• Find in-network providers and offices by location, profile and specialty
• Compare cost estimates for doctors’ visits and medical procedures
• Look up medications by their brand or generic names, find price information and learn about side effects
• Set up your Teladoc® account today to talk with a doctor anytime, from anywhere, when you need care (for eligible members)

Eligible members with benefits through Aetna Pharmacy can also
• View prescription details for you and your family
• Get cost estimates for brand name or generic drugs
• Refill mail-order prescriptions easily

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Frequently Asked Questions(FAQ)

What is the Aetna Health app?

The Aetna Health app is an application that allows you to manage your healthcare and benefits. It provides features such as finding doctors, estimating procedure costs, talking to a doctor through phone or video, and paying claims.

Who can use the Aetna Health app?

Most Aetna members can use the Aetna Health app. However, members in select plans may not be eligible yet. The app is continually working on expanding access, so if you are not eligible now, you can check back in a few months.

What information can I access with the Aetna Health app?

With the Aetna Health app, you can quickly and easily access plan details, view your ID card, track your deductible progress, check your account balances for PayFlex HSA, HRA, and FSA, view your Explanation of Benefits, and see and sort through your claims.

What care-related features does the Aetna Health app offer?

The Aetna Health app allows you to search for in-network providers and offices, compare cost estimates for doctors' visits and medical procedures, look up medication details, and set up a Teladoc account to talk with a doctor anytime.

What additional features are available for eligible members with benefits through Aetna Pharmacy?

Eligible members with benefits through Aetna Pharmacy can view prescription details for themselves and their family, get cost estimates for brand name or generic drugs, and easily refill mail-order prescriptions.
author
Thank you
Gary Walton
author
So far so good with using this app.
Nina Nixon
author
Very easy to use!
Midlands Max
author
Im new to the APP Seems ok so far Ill give you another review in 6 mo months when my claims start to roll in
Chris Madormo
author
Awesome
reggie robinson
author
Hack problem
Cathy Adkison