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About Shift.ms: The MS Community

The multiple sclerosis community, from diagnosis. Connect, get answers, make decisions.

Shift.ms is a digital community that supports people with MS (MSers) from diagnosis by connecting them with others who get it, empowering MSers to make proactive decisions inspired by the lived experience of others.

We’re an independent charity and our app is free.

60,000+ members worldwide
— Connect with people who understand what you’re going through and build your support network
— Learn how to adapt to your diagnosis and better manage your health
— Find answers to all your MS questions
— Get honest advice from the people who’ve been where you are
— Read, listen, watch the stories of other MSers

Be part of the Shift.ms community, take control of your MS and get on with living life.

Ever wondered what a social network for people with multiple sclerosis would look like? Shift.ms is it, with the added benefit of safeguards to ensure our free community is a positive space, dedicated to supporting people with, or who’ve been affected by, MS.

"It's an app that carries proper authority, not a wild west. It's a trusted space where you can decide how much interaction you want. Whether you want to fully engage or just gather your thoughts, it's up to you." - Gemma, Shift.ms member

BY MSERS, FOR MSERS
— Shift.ms was started in 2009 by our CEO George Pepper, who was diagnosed — with multiple sclerosis at age 22
— George co-founded Shift.ms to fill an urgent lack of support for younger people with MS
— Shift.ms remains the only UK MS charity that has the voice of people with MS at every level of the organisation

STORIES
— Feel inspired by the lived experience of MSers
— Watch fresh video content dropping every week
— Participate in polls and see the opinions of other MSers
— Personalise your profile
— Notifications straight to your phone
— Direct messaging to other community members

RECEIVE SUPPORT. GIVE SUPPORT
— Ask the community anything on the live feed
— Treatment choices and side effects
— Symptom flare-ups
— Mental health concerns
— Practical support ie. income benefits, workplace rights, managing symptoms
— Lifestyle recommendations ie. stopping smoking, increasing exercise/movement
— Reply to conversation threads with your own advice and experience

TAKE CONTROL, FROM DIAGNOSIS
— Newly diagnosed
— Been living with MS for a while
— Experiencing new challenges
— Make proactive choices that benefit your health in the long term
— Get support to help manage the uncertainty ahead

CONNECT WITH A BUDDY
— Connect 1:1 with an experienced MSer through our Buddy Network
— Free service to help MSers adapt to diagnosis
— Find personalised support based on location, age, gender, MS type, treatment choices
— Emotional and wellbeing support
— Coaching to help make early proactive decisions

"Having a Buddy is like having a best friend that identifies with you. [My buddy] helped me at a time when I really needed the support and I feel like I'm a lot stronger now." - Sahdia, Shift.ms member

FIND ANSWERS
— 24/7 access and support
— Ask questions; get honest answers
— “How bad were the treatment side effects?”
— “Top tips on managing fatigue?”
— “What is an MRI really like?”

WE’VE WORKED WITH…
Thought leaders within the UK’s National Health Service:
— UCLH NHS - National Hospital of Neurology
— Kings NHS
— Barts NHS
— Leeds Teaching Hospitals
Trusted organisations to improve the lives of MSers:
— Transforming MS for All
— MS Brain Health
— Neurology Academy

“Shift.ms has been a great source of support for my patients. The peer to peer support they offer has been invaluable to my patients when living with the challenges of MS.” Julie Taylor, Specialist MS Nurse

REGISTERED CHARITY NUMBER: 1117194 (England and Wales)

REGISTERED COMPANY: 06000961

REGISTERED ADDRESS:
Shift.ms, Platform, New Station Street, LS1 4JB, United Kingdom

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author
The community support on the Shift.ms app is amazing, providing a sense of belonging and understanding. I particularly appreciate the practical tips and personal stories shared by other users, and as someone...
Louise Plant