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About 311SA

See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while earning points and rewards.

Interact with your city by using the 311SA mobile app to:

Flag it: Snap a photo, select an issue from a list of 311 service request types, report it to your city.

Monitor: Monitor the progress the city is doing on your reports in real-time. Receive updates as it gets fixed!

Get Rewards: Engage with your city, get points, earn rewards, and reach new levels of engagement.

Build Community: Follow your Urban Feed! Vote up urgent issues, and share it on Facebook and Twitter to rally support.

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Frequently Asked Questions(FAQ)

What is 311SA?

311SA is the first social network for civic engagement in San Antonio where you can report non-emergency issues and earn rewards.

How can I report an issue using 311SA?

You can report an issue by snapping a photo, selecting the type of issue from a list, and submitting it through the 311SA mobile app.

Can I track the progress of my reported issues?

Yes, you can monitor the progress of your reported issues in real-time and receive updates as they get fixed.

Are there any rewards for using 311SA?

Yes, by engaging with your city through 311SA, you can earn points, reach new levels of engagement, and receive rewards.

Can I engage with others in my community using 311SA?

Absolutely! You can follow your Urban Feed, vote up urgent issues, and share them on Facebook and Twitter to rally support and build a sense of community.