Costa-Go

About Costa-Go

Costa-Go is a local mobility app that connects passengers with motorcycle taxi drivers within the designated service area.

Request an immediate ride, schedule your trip in advance, and access relevant information before, during, and after your ride.
FOR PASSENGERS
• Request immediate rides from your location.

• Schedule trips for a specific date and time.

• Select your origin and destinations by searching or directly on the map.

• Add stops before confirming your request.

• View the route, distance, duration, and estimated fare.

• See information about the driver and the assigned motorcycle taxi.

• Track the driver's location on the map during your trip.

• Receive notifications for confirmation, arrival, start, and end of your ride.

• Contact your driver using the options available in the app.

• View your past trips and scheduled bookings.

• Rate your experience after your ride.

• Access frequently asked questions and submit support requests. FOR DRIVERS
• Register your account and submit the required documentation for review.

• Register your motorcycle taxis or request authorization to drive one.

• Select the motorcycle taxi you will use during your shift.

• Log in to receive requests after completing the approval process.

• Review the origin, destinations, and key information for each trip.

• Accept or decline available requests.

• View and accept scheduled trips.

• Receive reminders related to your upcoming bookings.

• Use GPS navigation during your trip.

• Inform the passenger when you are en route, have arrived, or have started the trip.

• Maintain communication with the passenger during the service.

• View your trip history.

• Manage your membership and review the details of your charges before paying.

LOCATION AND TRACKING
Costa-Go uses precise location to select origin and destination points, find nearby drivers, calculate routes, and facilitate trip tracking. During an active ride, the driver's location allows the passenger to track the trip's progress. Ride availability depends on coverage areas and the number of drivers online.
REGISTRATION AND VERIFICATION
Drivers must complete a registration, documentation, and approval process before receiving ride requests. Motorcycle taxis must also be registered and authorized to operate on the platform.
SUPPORT AND PRIVACY
The app includes tools to:
• Manage your account.

• Recover your password.

• View privacy information.

• Request account deletion.

• Review frequently asked questions.

• Create and view support requests.

Some features require an internet connection, location permissions, and notifications. Service coverage and availability may vary depending on the area and time of day.
Costa-Go: Organized local mobility from your phone.