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About Hoteles Xcaret

Hotel Xcaret México is a 5-Diamond Resort facing the Caribbean Sea featuring an architecture that combines nature with a modern, sophisticated, and proudly Mexican design.

Its All-Fun Inclusive® concept outstands the traditional ‘all-inclusive’ hotels with the following benefits: suites with nature view, Premium gastronomical experiences by celebrity chefs from Mexico and all over the world, unlimited access and round-trip transportation to the Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, and Xenses Parks, plus Xenotes and Xichén Tours. Airport shuttle is included for you to have a great time.

Hotel Xcaret México features 900 suites distributed in five buildings called ‘Casas’ that pay tribute to the Maya culture: Casa Tierra, Casa Fuego, Casa Espiral, Casa Viento, and Casa Agua, inspired by relevant elements of the Maya world view. Each Casa provides distinctive amenities and characteristics for families, only adults, and groups and conventions.

The Mexican Caribbean nature, the hospitality of our people, an excellent service, and more than 200 adventure, culture, and entertainment experiences will ensure your vacation with the best of Mexico included. It will be our honor to receive you with our traditional ‘Welcome home!’.



• Call our Contact Center from the App and book your stay at Hotel Xcaret México after checking details of your preferred suite, everything from the country of residence.

• Find relevant information about the 360° Xafety protocols we have implemented for your visit to Hotel Xcaret México.

• Get general information about All-Fun Inclusive® and the Xcaret, Xel-Há, Xenses, Xavage, Xoximilco, Xplor, and Xplor Fuego Parks, besides transportation from the hotel’s lobby.

• A GPS map to find locations and services.

• Discover our restaurants and find their specialties and opening hours.

• Locate available services at Hotel Xcaret México, such as towel stations, life jackets, ATM, showers, and restrooms, among others.

• Search option to find restaurants, swimming pools, bars, shops, services, etc.

• Choose the App’s language (English/Spanish).

• Personalize your App in light or dark mode.

• Discover more information about Grupo Xcaret Parks with direct access to download the App from the hotel’s menu, without searching for it at app stores.



Note: some app functions will require location data.



This app has the option to receive automatic notifications related to your visit to Hotel Xcaret México. To disable these notifications, enter your device’s settings.

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