RelyMD

About RelyMD

RelyMD is a highly secure, virtual collaboration platform designed for remote consultation of health care providers and patients. In addition to providing expanded patient outreach, RelyMD reduces clinical and user healthcare costs while improving patient care.

With RelyMD, you can be seen by a North Carolina licensed, board-certified doctor—all in the comfort of your home. Through the convenience of video, we provide online doctor consultations to answer medical questions, diagnose illnesses and evaluate injuries. RelyMD is more than a symptom checker or advice line. It’s like having a doctor’s office in your house—anytime you need it.

What’s New

Healthcare Simplified
Patients utilize telemedicine as a way to get healthcare in a simplified way. With the new RelyMD app, we’re making it even easier. A smoother user interface naturally progresses from one step to the next as a way to make seeing a provider even faster. We’re also allowing users to securely store payment information as a way to improve access without the hassle of re-entry each time you need to see a provider.

Improved Video and Audio Quality
Nothing halts telemedicine consults like an audio or visual problem.

A primary focus of the new RelyMD app was improving both audio and visual connection as to not interrupt provider/patient consults. Beta tests proved patients are impressed with the quality and reliability of our audio and video connection. Providers are happy because they can do away with technical troubleshooting. Clients can feel good knowing patients are more likely to be repeat users as connection reliability soars.

In-App Healthcare Tips
You might notice a few extras scattered strategically throughout the new application. We have launched in-app banners that consider seasonal health influencers and display gentle reminders of health and wellness tips. We can remind patients that RelyMD can treat children, give a heads up that flu season is at its peak, or even provide special updates during local disasters. For community virtual health customers, these are completely customizable for your brand and can be updated in real-time.

More Regular Updates
In the past, we weren’t able to update our application as frequently as we would have liked and patient/client feedback took longer to address. We are incredibly excited to be able to decisively configure improvements and get them out quickly moving forward. This means our patients and customers have a louder voice as to what is included in new releases and will see their requests sooner.

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Our team has been hard at work on this big release for RelyMD and we’re looking forward to continuing to serve our patients and customers with the best in telemedicine from our providers to our technology.