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About IamResponding (IaR)

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by thousands of fire departments, EMS agencies, and incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact [email protected], or during regular business hours (M-F, 9am-5:50pm ET) at 315-701-1372. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in Google Play™.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 315-701-1372 to set this up.

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Frequently Asked Questions(FAQ)

What is IamResponding (IaR)?

IamResponding (IaR) is a companion feature to the IamResponding.com system used by first responders to know who is responding to an incident, where they are responding, and when.

What are the primary features of the IamResponding system?

The primary features of the IamResponding system include incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, hydrant and water-source mapping, and more.

Can anyone use the IamResponding app?

No, you must be a member of an entity with a current IamResponding subscription in order for the app to work.

Who should I contact for technical support or inquiries?

For technical support needs or inquiries, please contact [email protected] or call 315-701-1372 during regular business hours (M-F, 9am-5:50pm ET).

Can I receive technical support by posting as a user review in Google Play?

No, we do not monitor user reviews in Google Play for technical support issues, so please contact us directly for any support needs.

How can I enable my dispatch messages to be processed through my department's IamResponding system?

You can configure your dispatch messages to be processed through your department's IamResponding system. Contact your local system administrator or our customer support team at 315-701-1372 to set this up.
author
I Love It
Keith Petrie
author
this an awesome app for emergency responders
Wanda Collins
author
Fixed! After speaking with Tech Support they were able to everything up and running! Hi I am a First Responder and I'm having issues with incidents not popping up. I recently got a new phone a Signa TCL, I u...
chrisusarmy05
author
Easy to use
unbrandedace415
author
😁
marc rea
author
Perfect for Volunteer Departments to use in conjunction with their beepers
Adam Doucette