My pai

About My pai

Planned Administrators, Inc. (PAI)
By Planned Administrators, Inc. (PAI)
Welcome to PAI
The PAI mobile app is the easiest way to access your PAI benefits on the go and help you save time managing your health care. Whether you want to view claims, find a provider or ask a question. It’s designed to be mobile-it goes where you go.
Take control and get the most out of your health plan. Log into My pai and securely:
• View your plan benefits and summaries
o See what’s covered by your health plan
• View or change your Primary Care Physician (PCP)
• Access, view, print, share or request an ID card
o You can even send it to your doctor
• Find a network healthcare provider
o Locate a doctor or hospital in your network
• Access your claims and explanation of benefits
o View the status of your claims and verify the amount you may owe for a service
• View current deductible and out of pocket balances
• Access your pharmacy benefits
• Access forms
• Learn more about other programs and services included with your plan
• Email Customer Service with a question and we will get back to you
Security – the app is secure and protects your privacy. Our enhanced login, using a dual authentication process, helps keep your information confidential and safe. No one can reach your personal data without your password.

Who can use the PAI app?
Only current PAI members over the age of 18 have access to create a login and use the app’s features.

ABOUT PLANNED ADMINISTRATORS, INC. (PAI)
Planned Administrators, Inc. (PAI) was founded in 1981 as a Third Party Administrator (TPA) for self-funded health employee benefit plans. Since our inception, PAI has remained steadfast on providing service and value to our customers and partners. Over the past 40 years, that commitment to service and value has allowed PAI to grow and expand into a nationally-licensed administrator