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About Key by Amazon

Add convenience, control and peace of mind to your life from anywhere, anytime with Key by Amazon. Key is smart home system that works with your home, garage, and car to bring you closer to what matters the most in life. With Key app, control your door from anywhere, schedule free prime deliveries in your home, garage, or car. It’s all at your fingertips.

Key for Garage


Prime members in an eligible area can have packages securely delivered right inside your garage. Securely monitor (live stream or clips) or control your garage from Key app.

With Key compatible garage door openers, you get:
• Easy visual guide for installation and setup.
• Get Amazon packages safely delivered to your garage.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.
• With an optional camera, watch video clips of who entered and exited your garage, live or recorded.
• Open and close your garage door through Key app.

How it works
1. Determine your garage door opener’s compatibility at Amazon.com/KeyforGarage. You may or may not need a Smart Garage Kit to enable Key for Garage.
2. Follow steps in Key app to install and set up.
3. Enable and shop for eligible items to receive In-Garage delivery.
4. Monitor access history and control your garage door from Key app.

Key for Home


Securely share, monitor (live stream or clips) or block access to your home. Prime members in eligible areas, can select eligible orders for secure unattended delivery just inside your door.

With Key compatible smart locks, cameras, you get:
• Easy visual guide for installation and setup.
• Lock and unlock your door with Key app.
• Provide permanent or recurring access to your friends and family.
• Watch video clips of who entered and existed your home, live or recorded.
• Get Amazon packaged safely delivered to your home.
• Opt-in or disable delivery features at any time.
• Delivery real-time notifications before and after.

How it works
1. Buy a Smart Lock Kit at Amazon.com/KeyforHome.
2. Follow steps in Key app to install and set up the kit.
3. Manage keyless entry, grant defined access for friends, family or guests.
4. Enable and shop for eligible items to receive In-Home delivery.

Key for Car


Prime members in an eligible area can have packages securely delivered right into your vehicle- at home at work, or other locations in publicly-accessible areas where you park regularly. Offered on model year 2015 and newer Buick, Cadillac, Chevrolet, GMC and Volvo vehicles. Also offered on select Ford model year 2017 and newer, and for select Lincoln model year 2018 and newer. It requires an active connected car service plan, such as OnStar, On Call, FordPass, Lincoln Way.

How it works
1. Complete one-time setup in the Key app.
2. Select the In-Car delivery option at checkout when you shop on Amazon.
3. On delivery day, just park within two blocks of your selected shipping address. Receive confirmation when the package is on its way and has been delivered.

FAQ



What Android versions are supported?
Android 7.0 and up.

Is the Samsung Galaxy Note8 supported?
Yes, any Samsung Galaxy Note device with Android 7.0 and up is supported.

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Frequently Asked Questions(FAQ)

What is Key by Amazon?

Key by Amazon is a smart home system that allows you to control your home, garage, and car from anywhere, anytime.

What can I do with Key for Garage?

With Key for Garage, you can have packages securely delivered to your garage, monitor and control your garage from the Key app, receive real-time notifications, and watch video clips of who enters and exits your garage.

How does Key for Garage work?

To use Key for Garage, you need to determine your garage door opener's compatibility, install and set up the Key app, enable In-Garage delivery, and then you can monitor access history and control your garage door from the app.

What are the features of Key compatible garage door openers?

Key compatible garage door openers offer an easy visual guide for installation and setup, safe delivery of Amazon packages to your garage, the option to opt-in or disable delivery features, real-time delivery notifications, and the ability to open and close your garage door through the Key app.

What can I do with Key for Home?

With Key for Home, you can securely share, monitor, or block access to your home, receive secure unattended delivery inside your door, lock and unlock your door through the Key app, watch video clips of who enters and exits your home, and receive real-time delivery notifications.

How does Key for Home work?

To use Key for Home, you need to buy a Smart Lock Kit, install and set up the kit using the Key app, manage keyless entry and access for friends and family, and then you can enable In-Home delivery and shop for eligible items.

What are the features of Key compatible smart locks and cameras?

Key compatible smart locks and cameras offer an easy visual guide for installation and setup, the ability to lock and unlock your door through the Key app, provide permanent or recurring access to friends and family, watch video clips of who enters and exits your home, and receive safe delivery of Amazon packages.

What can I do with Key for Car?

With Key for Car, you can have packages securely delivered into your vehicle at home, work, or other regular parking locations. It is available on certain Buick, Cadillac, Chevrolet, GMC, Volvo, Ford, and Lincoln vehicles with an active connected car service plan.

How does Key for Car work?

To use Key for Car, you need to complete a one-time setup in the Key app, select the In-Car delivery option at checkout when shopping on Amazon, and then park within two blocks of your selected shipping address to receive confirmation when the package is on its way and has been delivered.

What Android versions are supported by Key?

Key supports Android 7.0 and up.

Is the Samsung Galaxy Note8 supported by Key?

Yes, the Samsung Galaxy Note8 and any other Samsung Galaxy Note device with Android 7.0 and up are supported by Key.
author
Perfect. Safe.
JulieAnn Pilgrim
author
I really like this option. My packages are safe inside.
Vinita Bhatnagar
author
My 1st Delivery Was Great! If you have a brand new home and street. Update it on Google maps and it will work!
Lonnie Green
author
Great idea! So far each driver is professional and it's awesome that I don't have to ask a neighbor to grab a package if we will be away for a while.
Craig Silver
author
Simple!
ronal alvarez
author
Worked perfectly.
Nestor Ramon