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About Intermountain Connect Care

The Intermountain Connect Care app allows you or your child to visit with an Intermountain Healthcare clinician for certain urgent care conditions using your phone or tablet. If you have cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms, use Connect Care 24/7/365 to quickly and conveniently get the care you need from wherever you are – just $59 a visit. Some insurance plans accepted.

Connect Care is a convenient, affordable way to get care from Intermountain clinicians. Our highly-trained, board certified nurse practitioners and physician assistants have many years of experience in urgent care, clinics, and hospitals, and are specially trained to provide care using telehealth. Your doctor will also be able to see the results of that visit in your medical record, and can incorporate it into your overall care. Depending on the issue at hand, the provider can diagnose, suggest follow up, and prescribe medication, when appropriate.

Connect Care is not appropriate for all conditions. If you are unsure of whether you are having a life-threatening medical emergency, or are experiencing any of the following, please go to your nearest ER:

• Chest pain or pressure
• Uncontrolled bleeding
• Sudden or severe pain
• Coughing / vomiting blood
• Difficulty breathing or shortness of breath
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Severe or persistent vomiting or diarrhea
• Changes in mental status, such as confusion
• Assault, physical or sexual abuse, or child abuse

Additional information about the Connect Care service can be found here: https://intermountainhealthcare.org/services/urgent-care/connect-care/

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Frequently Asked Questions(FAQ)

What is the Intermountain Connect Care app for?

The Intermountain Connect Care app allows you or your child to visit with an Intermountain Healthcare clinician for certain urgent care conditions using your phone or tablet.

What are the conditions that can be treated using Connect Care?

Connect Care can treat conditions such as cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms.

How much does a visit through Connect Care cost?

A visit through Connect Care costs $59.

Are insurance plans accepted for Connect Care?

Yes, some insurance plans are accepted for Connect Care.

Who provides the care through Connect Care?

Highly-trained, board certified nurse practitioners and physician assistants provide care through Connect Care.

Can my regular doctor see the results of my Connect Care visit?

Yes, your regular doctor will be able to see the results of your Connect Care visit in your medical record and incorporate it into your overall care.

Can the provider prescribe medication through Connect Care?

Yes, depending on the issue at hand, the provider can diagnose, suggest follow-up, and prescribe medication when appropriate.

When should I go to the nearest ER instead of using Connect Care?

If you are unsure of whether you are having a life-threatening medical emergency or are experiencing specific symptoms such as chest pain or pressure, uncontrolled bleeding, sudden or severe pain, etc., it is recommended to go to the nearest ER.

Where can I find additional information about Connect Care?

Additional information about the Connect Care service can be found here: https://intermountainhealthcare.org/services/urgent-care/connect-care/
author
It takes a fair amount of time to register, but after that's finished it went smoothly except for the camera on my laptop didn't work so we had to switch to my phone. After that everything went smoothly.
Cathy Hatten-Olsen
author
Great app for todays world
Brian Parker
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Quick and professional
Janie Schaugaard
author
Sweet app
p Ventura
author
Does exactly what it is supposed to do. Easy to answer questions and direct contact with Medical Doctors.
D Hodges
author
The volume for the video calls are a bit quiet sometimes but overall a great resource for health needs!
alex matthews