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About mySSEMC

mySSEMC provides Snapping Shoals Electric Membership Cooperative (SSEMC) customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

News -
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

Service Status -
Displays service interruption and outage information. You can also report an outage directly to SSEMC.

Maps -
Displays facility and payment dropbox locations on a map interface.

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Frequently Asked Questions(FAQ)

What is mySSEMC?

mySSEMC is a mobile application that allows Snapping Shoals Electric Membership Cooperative (SSEMC) customers to manage their accounts and access various features such as viewing usage and billing, making payments, contacting customer service, receiving special messaging from SSEMC, and more.

What can I do with mySSEMC?

With mySSEMC, you can view your current account balance and due date, manage recurring payments, modify payment methods, and access bill history. You can also view energy usage graphs to identify high usage trends, contact SSEMC by email or phone, submit predefined messages, monitor news that may affect your service, check service interruption and outage information, report outages, and view facility and payment dropbox locations on a map.

How can I view my billing information using mySSEMC?

You can quickly view your current account balance and due date, as well as access PDF versions of your paper bills directly on your mobile device.

Can I manage my payments through mySSEMC?

Yes, you can manage recurring payments and modify your payment methods using the application.

What is the "My Usage" feature in mySSEMC?

The "My Usage" feature allows you to view energy usage graphs, helping you identify high usage trends. You can navigate the graphs using an intuitive gesture-based interface.

How can I contact SSEMC using mySSEMC?

You can easily contact SSEMC by email or phone through the application. Additionally, you can submit predefined messages, including pictures and GPS coordinates if needed.

What kind of news can I monitor using mySSEMC?

mySSEMC provides a convenient way to monitor news that may affect your service, such as rate changes, outage information, and upcoming events.

Does mySSEMC provide service interruption and outage information?

Yes, mySSEMC displays service interruption and outage information, allowing you to stay updated. You can also report an outage directly to SSEMC.

Can I locate facility and payment dropbox locations using mySSEMC?

Yes, mySSEMC displays facility and payment dropbox locations on a map interface, making it easier for you to find them.
author
great app
Babyblu
author
Easy to use and a great time saver. No paper bill in the mail and I can check my statement or pay anytime day or night. Report outages. Anything.
Evan Morris
author
Easy to use.Excellent.
Mark White
author
Excellent
cinamun hunter
author
Very useful app, and works flawlessly.
N.G.
author
i like it i can't go to my account
Kanta Lester