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DEC Connect

National Information Solutions Cooperative Tools

Stay Connected With Delaware Electric Cooperative!

Rating
4.1
131 ratings
Downloads
37K+
on Google Play
Price
Free
No in-app purchases
Updated
Sep 21
2026 · v26.4.0.15398
Get it onGoogle Play See alternatives

Screenshots

  • DEC Connect screenshot 1
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  • DEC Connect screenshot 3
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  • DEC Connect screenshot 8

About DEC Connect

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their utility.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact Delaware Electric Cooperative by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

Outage Map -
Displays service interruption and outage information.

Map -
Displays facility and payment dropbox locations on a map interface.

What’s new

Version 26.4.0.15398 · Updated September 21, 2026

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

User reviews

RoseAnn Krejci
RoseAnn Krejci
Helpful employees!
Donna sivley
Donna sivley
Easy to navigate. Easy to understand
Walter Overington
Walter Overington
Much better than before.
Ken Sipple
Ken Sipple
good
Charles Warwick
Charles Warwick
When I go to my saved password manager from Google, it shows my p/w with stars but won't let me see it. I've been able to do this in the past, which is convenient, because I never write them down.
Dawn Haeffner
Dawn Haeffner
Accurate information, quick way to pay your bill.

Frequently asked questions

What is DEC Connect?
DEC Connect is a mobile application that allows Delaware Electric Cooperative customers to manage their accounts, view billing information, make payments, and communicate with customer service.
What features does DEC Connect have?
DEC Connect has features such as Bill & Pay, My Usage, Contact Us, Outage Map, and Map. These features enable customers to view their account balance, payment history, energy usage graphs, contact customer service, and locate facility and payment dropbox locations.
Can I view my billing history on DEC Connect?
Yes, you can view your bill history on DEC Connect, including PDF versions of paper bills.
How can I pay my bills using DEC Connect?
DEC Connect allows you to view your current account balance and due date, manage recurring payments, and modify payment methods. You can make payments directly through the app.
Can I report account or service issues through DEC Connect?
Yes, you can easily notify customer service of account and service issues through DEC Connect. You can send emails or make phone calls, and even include pictures and GPS coordinates if necessary.
Does DEC Connect provide information about service interruptions and outages?
Yes, DEC Connect has an Outage Map feature that displays service interruption and outage information.
How can I locate facility and payment dropbox locations?
DEC Connect has a Map feature that displays facility and payment dropbox locations on a map interface. You can easily find the nearest locations using this feature.

Alternatives to DEC Connect

Looking for apps like DEC Connect? Here are 6 similar Android apps on Google Play. The highest rated is MyClayElectric (4.3/5), and all 6 are free to download.

DEC Connect vs. alternatives
App Rating Price Installs Last updated Compare
DEC Connect 4.1 / 5 Free 10,000+ Sep 21, 2026
SmartHub 4.0 / 5 Free 1,000,000+ Sep 21, 2026 Compare
MyNOVEC 1.6 / 5 Free 10,000+ Sep 21, 2026 Compare
CoServ 4.2 / 5 Free 50,000+ Sep 21, 2026 Compare
MyClayElectric 4.3 / 5 Free 50,000+ Jun 23, 2026 Compare
myMTE 3.8 / 5 Free 50,000+ Sep 21, 2026 Compare
MyJacksonEMC 4.3 / 5 Free 50,000+ Sep 21, 2026 Compare

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