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About myMTEMC

Put the power of the myMTEMC mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.

Features include:

Account Overview
Take a comprehensive look at your account and usage with the tap of a button. Go green and access all the information you need, from one central location without all the paperwork.

Bill Pay
Pay your bill on the go or take advantage of our autopay option. The Bill Pay feature puts you in control of when and how you pay your bill. Choose the payment method that best fits your lifestyle and view your billing history.

Energy Consumption
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. Use the cost option to view exactly how many dollars you are using every month in our intuitive graphical display to track changes month-over-month. It’s a great way to find out how to change your habits and save money.

Outage Reporting
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you more information than ever before, like when a crew has been assigned to your area and the cause of your service issue. Don’t forget to sign up for text alerts in the app for even faster notifications regarding your outage.

Contact Us
Get in touch with MTE from the convenience of your mobile device. With several ways to contact us — by email, by phone or by messaging us through the app — talking to a member support specialist has never been easier. If you prefer to talk to someone in person, our GPS map directs you to the service center closest to where you’re located.

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Frequently Asked Questions(FAQ)

What is myMTEMC?

myMTEMC is a mobile app that is designed to simplify your member experience with Middle Tennessee Electric Membership Corporation (MTEMC). It allows you to pay your bill, manage your energy usage, report an outage, and more.

What features does myMTEMC offer?

The features of myMTEMC include an account overview where you can access all the information about your account and usage, a bill pay option that allows you to pay your bill on the go or set up autopay, an energy consumption feature to monitor your daily energy usage and track changes, an outage reporting option to quickly report outages and receive more information about the outage, and a contact us option to get in touch with MTEMC through various channels.

How can I pay my bill using myMTEMC?

You can pay your bill using myMTEMC by accessing the Bill Pay feature. It gives you the option to pay your bill on the go or set up autopay. You can choose the payment method that suits your lifestyle and view your billing history as well.

Can I monitor my energy consumption using myMTEMC?

Yes, myMTEMC allows you to view your daily energy consumption. This helps you monitor changes and identify usage peaks. You can also use the cost option to view the exact amount of money you are using every month. The app provides an intuitive graphical display to track changes month-over-month, which can help you change your habits and save money.

How can I report an outage using myMTEMC?

To report an outage using myMTEMC, you can simply tap a few buttons. The app will report your outage to the 24/7 Control Center of MTEMC. The app also provides an upgraded outage map that offers more information such as when a crew has been assigned to your area and the cause of the service issue. You can also sign up for text alerts in the app for faster notifications regarding your outage.

How can I contact MTEMC using myMTEMC?

You can easily get in touch with MTEMC through the Contact Us feature in myMTEMC. There are several ways to contact MTEMC, including email, phone, and messaging through the app. The app also provides a GPS map that directs you to the service center nearest to your current location if you prefer to talk to someone in person.

The best way ever to keep track and pay your electric.

William Searl

This application is very easy to use, wether it's tracking current usage, past bills and payments, or making a payment on my account. MTEMC has taken the time to do an app correctly and completely functional.

pete condiles

Ever since I downloaded this app, I personally have not had any problems. This app is very informative, in depth, and I understand it.

William Batey

Works great haven't had an issue... this is heaven 🙌 compared to Huntsville utilities omg

Pamela Sims

Love this app!

Rachel

I am really impressed with this app considering it's a regional utility service. Far better than similar apps, even international banking. Please add a logout action to the hamburger menu so we can instantly...

Katie Shawhan