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About AT&T Secure Family™

Peace of Mind Just Got A Lot Easier

As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use.

Features
* Locate Family -Track your child on demand or on a regular schedule, for example every day after school
* Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice.
* Location History - Review where your child has been over the previous seven days.
* Limit Screen Time - Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose.
* Content Filters – Block inappropriate Apps and websites by age or customize your own settings.

AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines.) Service auto renews every 30 days unless cancelled.

AT&T Secure Family Companion App

AT&T Secure Family is designed to work with AT&T Secure Family Companion, a free app in the Google Play Store. Download it to your child’s phone and pair it with your phone to get all the features.

AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history.

AT&T PREPAID wireless customers and customers on other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features.
Other important information about AT&T Secure Family:

AT&T Postpaid Wireless customers billed by AT&T:
- View, modify or cancel anytime within the app.
- Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member.
- There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion.

AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by Google Play Store:
- After first 30 days, $7.99/mo. will be charged to your Google Play account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period.
- To view, modify or cancel your subscription, go to account settings in Google Play Store. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms.

General:
- Devices running the Secure Family App or Secure Family Companion App require Android v. 5.0 or higher.
- Note: Continued use of GPS running in the background can dramatically reduce battery life.
- Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

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Frequently Asked Questions(FAQ)

What is AT&T Secure Family?

AT&T Secure Family is an app that allows parents to have control over their children's phone use and locate them.

What are the features of AT&T Secure Family?

The features of AT&T Secure Family include locating your child, receiving location alerts, reviewing location history, limiting screen time, and blocking inappropriate apps and websites.

Is AT&T Secure Family free?

AT&T Secure Family is free for the first 30 days. After that, there is a monthly charge of $7.99.

How can I pair the AT&T Secure Family app with my child's phone?

To pair the AT&T Secure Family app with your child's phone, you need to download the AT&T Secure Family Companion app from the Google Play Store and follow the instructions to pair it with your phone.

Can AT&T Secure Family be used by AT&T Prepaid or other wireless carrier customers?

Yes, AT&T Secure Family can be used by AT&T Prepaid customers and customers of other wireless carriers, but they need to pair the child device with the AT&T Secure Family Companion app to use all the features.

How can I cancel or modify my AT&T Secure Family subscription?

AT&T Postpaid Wireless customers can cancel or modify their AT&T Secure Family subscription within the app. AT&T PREPAID and customers of other US Wireless carriers billed by Google Play Store can do so through their Google Play Store account settings.

What are the device requirements for the Secure Family App and Secure Family Companion App?

The Secure Family App and Secure Family Companion App require Android v. 5.0 or higher.

What is the privacy policy for AT&T Secure Family?

The collection, use, and disclosure of any personal information through the AT&T Secure Family app is governed by AT&T's Privacy Policy, which can be found at att.com/privacypolicy.
author
Good
Magret Sasu
author
Fantastic
Odebamike Samsom
author
Super
Piranavan Sivasundaram
author
Great!
James Yates
author
Works great love that it has rolls for multiple parents and the location is an option, you can also block apps, pause data, or limit certain things great way to make sure kids do chours, school work, and you...
Tina907 Tina
author
Love it so good
Abraham Sawo