MyEssence

About MyEssence

Take the power of your MyEssence™ Member Portal with you wherever you go. Designed specifically for Medicare Advantage members, the secure MyEssence app is your daily companion for managing your healthcare. Pull up your member ID card, see your coverage and benefits, and get instant answers—all from your phone or tablet.

Member ID Card
• Access your member ID card anytime, anywhere.
• Request a new physical ID card replacement in just a few taps.

Find In-Network Care
• Search for in-network doctors, specialists, and pharmacies near you.
• View your primary care physician (PCP) and care team details, and change your PCP instantly.

Coverage & Benefits
• Review your plan coverage and costs for care.
• See your personalized benefit details, from dental and vision to hearing, fitness, and others.
• Seamlessly access the Flex Card Portal to check your available spending allowances and eligible categories (if applicable).

Prescription Drug Benefits
• View a clear summary of your Part D prescription drug coverage.
• Connect to the Express Scripts® Portal to check drug prices, manage mail-order delivery, and go paperless with your Part D Explanation of Benefits.

Track Claims & Referrals
• Monitor your claims history and check claim processing statuses.
• View referrals and prior authorizations made by your doctors in one secure place.
• See your Explanation of Benefits for medical or hospital services received.

Billing & Spending Tracker
• Pay your premium or update your automatic billing preferences securely.
• Track your yearly out-of-pocket spending and limit so there are never any financial surprises.

Important Plan Documents
• Access plan materials like your Evidence of Coverage (EOC) and Summary of Benefits on the go.
• Complete, download, or print essential forms, including your Health Risk Assessment, Appointment of Representative, or reimbursement requests.

24/7 Knowledge Base
• Find fast answers to common questions about your plan, coverage, or benefits.

Your Secure Member Profile
• Go paperless to reduce clutter and receive your plan communications digitally.
• Easily set your language and communication preferences.

Health, Wellness, & News
• Stay informed with the latest Essence plan updates and Medicare changes.
• Explore wellness articles and use quick links to access healthy living resources, your member newsletter, and upcoming member events.