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About Hers

Get everything you need to take better care—all in one place. With Hers, best-in-class treatments for hair, skin, sex, and mental health are just the beginning. Now, you can experience specially-curated health and wellness support designed to complement prescription treatment for everything from anxiety to hair loss to acne.

Programs: For members who have received a prescription through our platform, our Guided Start Programs bring you exclusive video content, designed with doctors, to guide you through the first 4 weeks of your treatment. We go into the science behind the treatment, tips & tricks for success, and tools for maximizing effectiveness. We also answer FAQs and let you know what can usually be expected in terms of timing and outcomes.
Care Concierge: Access support for your treatment 24/7 through live chat with agents who can help with order questions and provide support. And, get unlimited messaging to providers, with responses typically under 24 hours.
Member Shop: A seamless shopping experience of our entire collection of products, including top-rated fan favorites. See trending products, and check out in seconds.

* Content in the Hers app is for informational purposes only and does not constitute medical advice. Please consult with a healthcare provider if you have any questions about your treatment or medical condition or need medical advice.

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Frequently Asked Questions(FAQ)

What does Hers offer?

Hers offers best-in-class treatments for hair, skin, sex, and mental health, along with specially-curated health and wellness support designed to complement prescription treatment for various conditions.

What are Guided Start Programs?

Guided Start Programs are exclusive video content designed to guide members through the first 4 weeks of their treatment. They provide information about the treatment, tips & tricks for success, tools for maximizing effectiveness, FAQs, and insights into timing and outcomes.

How can I access support for my treatment?

You can access support for your treatment 24/7 through live chat with agents via the Care Concierge. Additionally, you have the option of unlimited messaging to providers, with responses typically under 24 hours.

What can I find in the Member Shop?

In the Member Shop, you can find a seamless shopping experience with the entire collection of Hers products, including top-rated fan favorites. You can also explore trending products and check out in seconds.

Is the content in the Hers app medical advice?

No, the content in the Hers app is for informational purposes only and does not constitute medical advice. It is recommended to consult with a healthcare provider for any questions about your treatment or medical condition, or if you need medical advice.