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About Salter MiBody

If you are an existing user of MiBody and you are updating to the new App to transfer your data you must download the App and Follow the “Setup a new user” sequence. You must use the same email address. The email address identifies the data from the old app and transfers it to the new one.

If your previous data is not shown after completing the “Setup a new user” then tap on your profile picture to enter “Settings”. Select the drop down menu from the top right hand corner of the screen. Select “Import Data”. A list of all previous users on your device by email address is shown. Select your email address and select “Import Data”

To add new data to the App you will need to repair the devices. Select the drop down menu from the top right hand corner of the App home screen. Select “Add Device”. Press and hold the “UNIT” button on the base of the scale or “START/STOP” button on the blood pressure monitor. In the App select your user number and select “OK”. If pairing is successful [] will be displayed on the device.

MiBody should be used in addition with and not as a substitute to professional medical guidance. If you are concerned about any aspect of your health please seek professional medical guidance.

We are aware that a small number of users are experiencing difficulty with pairing devices after the update. We are working to resolve these issues as quickly as possible. If you are experiencing problems please contact our customer services on 01732 360783 or email [email protected]. Your feedback will help us identify and fix issues as quickly as possible.

Thank you for your patience and apologies for any inconvenience caused during this transition.

Please do not delete the app if you intend to reinstall it.
Deleting the app will permanently delete measurements from the old version of the app, making them irretrievable.

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Frequently Asked Questions(FAQ)

What should I do if I am an existing user of MiBody and updating to the new App?

If you are updating to the new App, you must download it and follow the "Setup a new user" sequence using the same email address. This will transfer your data to the new App.

What should I do if my previous data is not shown after completing the "Setup a new user"?

If your previous data is not shown, tap on your profile picture and enter "Settings". From there, select the drop down menu on the top right corner and choose "Import Data". A list of previous users by email address will be shown. Select your email address and click "Import Data".

How can I add new data to the App?

To add new data, you will need to repair the devices. Select the drop down menu on the top right corner of the App home screen and choose "Add Device". Press and hold the "UNIT" button on the base of the scale or the "START/STOP" button on the blood pressure monitor. In the App, select your user number and click "OK". If pairing is successful, [] will be displayed on the device.

Is MiBody a substitute for professional medical guidance?

No, MiBody should be used in addition to professional medical guidance, not as a substitute. If you have any health concerns, please seek professional medical guidance.

What should I do if I am experiencing difficulty with pairing devices after the update?

If you are experiencing problems with pairing devices, please contact our customer services at 01732 360783 or email [email protected]. Your feedback will help us identify and resolve these issues as quickly as possible.

Can I delete the app and reinstall it?

Please do not delete the app if you intend to reinstall it. Deleting the app will permanently delete measurements from the old version, making them irretrievable.
author
bluetooth with my scales and blood pressure monitor.
Emma Shaw-Mackay
author
Work perfectly without any issues
Sandi Winter
author
Amending my review... my original comment was.... "Great app but measurements only go upto 50 inches should go up to 99 to incorporate all users who want to take measurements".... logged on to the app today ...
Rebecca Berg
author
Salter no body
A Google user
author
Worked perfectly
A Google user
author
Read the reviews so was a little concerned. App works really well. Does all I need. Haven't had any of the issues other people have.
Danny Wells