Lock & Alert

About Lock & Alert

Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Quickly and easily lock and unlock your Equifax credit report with a click or swipe, and we'll alert you to confirm its status.

• Lock & Alert is free for U.S. consumers — for life.
• Lock your Equifax credit report to help better protect against identity theft.
• Applying for credit? Click or swipe to unlock. Then lock it again.
• We'll alert you each time your Equifax credit report is locked or unlocked.
• Placing a security freeze and a lock on your Equifax credit reports are two separate options you can take to limit access to your credit report. You can place a freeze or lock your Equifax credit report, but you cannot place both a freeze and lock.

If you currently have a security freeze on your Equifax credit report and want to replace it with a lock, first -- you’ll need to remove the freeze in one of the following ways:

Online, by creating a free myEquifax account at https://my.equifax.com/consumer-registration/UCSC/#/personal-info.

By phone at (888) 298-0045. You’ll be asked to verify your identity by providing certain information. You’ll also have the option to receive a one-time PIN (personal identifying number) by text message, or answer questions based on information in your Equifax credit report for identity protection.

• Having trouble or need a quick answer? Get support and find answers to frequently asked questions.
• Sign in to the Lock & Alert app using Fingerprint Sign-In. Only devices with built-in fingerprint scanners and running Android 6.0 Marshmallow or above are eligible to use this feature.

Note: You cannot use a TrustedID™ Premier or other existing Equifax user name and password to sign in to Lock & Alert. If you're using Lock & Alert for the first time, please choose Sign up.

Disclosures

¹ Locking your Equifax credit report will prevent access to it by certain third parties. Locking your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: companies like Equifax Global Consumer Solutions, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service; companies that provide you with a copy of your credit report or credit score, upon your request; federal, state and local government agencies and courts in certain circumstances; companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; companies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com.