My Mercy Health

About My Mercy Health

The My Mercy Health mobile app is a patient portal that helps you take control of your health with free, personalized and secure 24/7 access to your health care. Provided by Mercy Health, a Catholic health care ministry serving Ohio and Kentucky, our app allows you to view your health record, find doctors and locations, refill prescriptions, manage appointments, check test results and much more.

Our patient-centered mobile application is just one of the ways we’re working to make health care easier for our patients and to make lives better — mind, body and spirit.

Find a Doctor, Clinic or Hospital
Search for Mercy Health providers and care sites near you at one of our hundreds of locations across Ohio and Kentucky. Our Find a Doctor tool helps match you with the providers that best fit your needs based on where you are and the preferences you set. Plus, easily find locations and get directions — whether you’re looking for a new primary care office or the nearest Emergency Department.

Schedule Appointments
Book an appointment for routine care, sick visits and other health care needs with your existing Mercy Health care team or with a new provider. You can browse your doctor’s availability and schedule a time that works for you. Manage your upcoming appointments and review notes from past appointments with the touch of a button.

Receive Same-Day Virtual Care
Get care today through our virtual care options or find a local walk-in clinic near you. With 24/7 on-demand video visits, you can talk face-to-face with a licensed provider in Ohio or Kentucky from the comfort of your home. Video visits are intended to discuss common health ailments, including COVID-19 symptoms. Or, submit an Evisit for many of the same conditions to receive diagnosis and recommended treatment within one business day. If virtual care isn’t for you, easily locate walk-in or urgent care sites to receive immediate care for non-emergent health issues.

View Medical Records
Once you’ve connected to your Mercy Health patient account through MyChart, you will be able to see your latest test results and immunization records, manage your allergies list and complete outstanding health actions as directed by your care team.

Manage Your Prescriptions
The My Mercy Health mobile app makes it easier than ever to refill a prescription from your medications. Scroll through your active prescriptions and request to add new or remove medications that you’re no longer taking from your health record.

Send Messages
Communicate with your Mercy Health providers through messaging. Send your doctor a follow up question from your latest visit, ask for non-urgent medical advice or request a medication refill. Messages between you and your provider are conveniently and securely accessible in the app.

Pay Your Mercy Health Bill
View your current bills and payment history for care received at Mercy Health facilities. You can easily find outstanding balances from doctor and hospital visits and make a one-time payment or set up a recurring payment plan that fits your financial needs.

Maintain Your Personal Information
Keep your insurance up-to-date by reviewing the coverage on file and adding new policies or subscriber details.

Browse Health Resources and Articles
Scroll through our latest health-related content and save your favorites to build a library of resources that you can return to any time in the My Mercy Health mobile app.

Link to Your MyChart Account
In order to access features of the app related to your care at Mercy Health, you’ll be asked to connect your patient record by signing in to MyChart one time upon account registration — but don’t worry if you’re new to Mercy Health, an existing MyChart account is not required and you can create one when you your first appointment.

Are you ready to take your health care into your own hands — literally? Download the My Mercy Health mobile app today and get started.