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About AT&T Secure Family Companion™

Peace of Mind Just Got A Lot Easier

AT&T Secure Family Companion™ is a free companion application for installation on your child’s device. Secure Family Companion is designed to work with the AT&T Secure Family™ parent App.

Features enabled by pairing the Secure Family Companion

* Locate Family – Track your child on demand or on a regular schedule, for example every day after school
* Location Alerts – Receive alerts when your child enters or leaves a location, like school or practice.
* Location History – Review where your child has been over the previous seven days.
* Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose.
* Content Filters – Filter inappropriate Apps and websites by age or customize your own settings.

AT&T Secure Family App

AT&T Secure Family Companion is free and only works with the purchase of AT&T Secure Family, available in the Google Play Store for $7.99/month (includes up to 10 lines)
AT&T Wireless customers – pairing the AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a companion device, features are limited to AT&T network-based location, scheduled location alerts and location history.

AT&T PREPAID wireless customers and customers of other wireless carriers – pairing the AT&T Secure Family Companion on the child device is required to use any of the Secure Family features


Other important information about AT&T Secure Family:

- Secure Family Companion is a free App but it requires pairing with another phone that has the AT&T Secure Family app installed, which requires a monthly payment. See AT&T Secure Family for details of payment and cancellation.
- To view, modify or cancel your subscription, go to account settings in Google Play Store. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms.
- There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your child’s device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion.
- AT&T Postpaid Wireless customers - Secure Family and Secure Family Companion app users must be on the same account. Only authorized app users have permission to locate a family member.
- Devices running the Secure Family App or Secure Family Companion App require Android v.5.0 or higher.
- Note: Continued use of GPS running in the background can dramatically reduce battery life.
- Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

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Frequently Asked Questions(FAQ)

What is AT&T Secure Family Companion?

AT&T Secure Family Companion is a free application that can be installed on your child's device to work in conjunction with the AT&T Secure Family parent App.

What features are enabled by pairing the Secure Family Companion?

Pairing the Secure Family Companion allows you to track your child's location, receive location alerts, review location history, limit screen time, and apply content filters.

How much does AT&T Secure Family cost?

AT&T Secure Family is available in the Google Play Store for $7.99 per month and includes up to 10 lines.

Do AT&T Wireless customers need to pair the Secure Family Companion?

Yes, pairing the Secure Family Companion is recommended for AT&T Wireless customers to access all the features of Secure Family. Without pairing, features are limited.

Is the Secure Family Companion required for AT&T PREPAID customers and customers of other wireless carriers?

Yes, the Secure Family Companion is required for AT&T PREPAID customers and customers of other wireless carriers to use any of the Secure Family features.

How can I view, modify or cancel my AT&T Secure Family subscription?

You can access your subscription settings in the Google Play Store. Note that canceling the current month's subscription is not allowed and there are no refunds or credits for partial subscription terms.

Can AT&T Mobile Security Plus and AT&T Secure Family Companion coexist on the same device?

There is a compatibility conflict, and to add AT&T Secure Family Companion, you must either remove AT&T Mobile Security Plus or downgrade to AT&T Mobile Security Basic on the companion device.

Do Secure Family and Secure Family Companion app users need to be on the same account for AT&T Postpaid Wireless customers?

Yes, Secure Family and Secure Family Companion app users must be on the same account. Only authorized app users have permission to locate a family member.

What are the device requirements for Secure Family App and Secure Family Companion App?

Devices running the Secure Family App or Secure Family Companion App require Android v.5.0 or higher.

Does using GPS on the Secure Family App affect battery life?

Yes, continued use of GPS running in the background can dramatically reduce battery life.

Is the accuracy of location guaranteed with AT&T Secure Family?

The availability, timeliness, or accuracy of location is not guaranteed. Coverage may not be available in all areas.

What is AT&T's Privacy Policy regarding the collection and use of personal information through the Secure Family application?

The collection, use, and disclosure of any personal information through the Secure Family application is governed by AT&T's Privacy Policy found at att.com/privacypolicy.
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Andrew Nebiolo
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Alex Lester
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Only family
Anthony Villalobos
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Jessica Smith
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