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About Virgin Mobile My Account

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.

• NEW! Change your monthly plan right in the app
• Check your account balance, view, download, print and pay your bill
• Easily manage your travel usage
• View your wireless and Home Internet usage
• Add and remove add-ons (including Travel Passes for roaming)
• Check out your plan details
• Find support from anywhere in the app

Good to know: We won't charge you data when you use it on our 3G/4G/LTE networks.
The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginmobile.ca/prepaidlogin

Learn more about app permissions: virginmobile.ca/privacy

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Frequently Asked Questions(FAQ)

How can I manage my Virgin Mobile account?

You can manage your Virgin Mobile account using the My Account app on your phone.

What can I do with the My Account app?

With the My Account app, you can pay your bill, check your usage, manage travel passes, view and download your bill, manage add-ons, check your plan details, and find support.