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About MyTeleCare

A DOCTOR’S CARE. ANYTIME. ANYWHERE.

MyTeleCare connects you with a board-certified doctor 24/7/365 through the convenience of phone or video consults. Within minutes, a doctor will contact you ready to listen and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice.

* It’s healthcare when and wherever you want it!

MyTeleCare doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:

- Sore throat and stuffy nose
- Allergies
- Cold and flu symptoms
- Bronchitis
- Poison ivy
- Pink eye
- Urinary tract infection
- Respiratory infection
- Sinus problems
- Ear infection
And more...

HOW DOES IT WORK?

Request a consult – Open the MyTeleCare App and request a consult, provide medical history and pay for the consult. Your MyTeleCare account is also available online at MyTeleCare.org or toll-free at 855-616-2470.

Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. MyTeleCare consults have no time limit; you can speak to the doctor for as long as you’d like.

Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

HOW DO I GET MYTELECARE?

MyTeleCare is a service provided to Yuma Regional Medical Center employees and their family members.

Visit MyTeleCare.org to learn more.

This app allows MyTeleCare members to:

- Authenticate your MyTeleCare account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.

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Frequently Asked Questions(FAQ)

What is MyTeleCare?

MyTeleCare is a service that connects individuals with board-certified doctors 24/7/365 through the convenience of phone or video consults.

What can MyTeleCare doctors do?

MyTeleCare doctors can diagnose medical issues, recommend treatment, and prescribe medication if medically necessary for various conditions such as sore throat, allergies, cold and flu symptoms, and more.

How does MyTeleCare work?

To use MyTeleCare, you need to open the app, request a consult, provide medical history, and pay for the consultation. A state-licensed doctor will then review your medical history and contact you via phone or video. There is no time limit for the consultation.

How can I get a prescription through MyTeleCare?

During the consultation, the doctor will discuss your issue, answer questions, and recommend next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

Who can use MyTeleCare?

MyTeleCare is a service provided to Yuma Regional Medical Center employees and their family members.

What are the features of the MyTeleCare app?

The MyTeleCare app allows members to authenticate their account, talk to a doctor anytime and anywhere, create and update their medical history, and update personal, contact, login, and billing information.

How can I learn more about MyTeleCare?

Visit MyTeleCare.org to learn more about the service.