MyPearl Reward Merchant

About MyPearl Reward Merchant

MyPearl Reward Merchant is the official companion app for merchants enrolled in the MyPearl Rewards loyalty programme. If you are a shopper, please install the consumer "MyPearl Rewards" app instead.

Designed for store owners, supervisors, and front-counter staff, MyPearl Reward Merchant turns any Android phone into a complete point-of-engagement tool — issue loyalty points, redeem customer vouchers, accept reward-linked payments, and review your store's performance, all from a single secure app.

Built for the way your store actually runs

• Award points in seconds — Enter the purchase amount, scan the customer's MyPearl QR code, and points are credited instantly. Calculator-style entry keeps the till queue moving.
• Redeem vouchers at the counter — Scan a customer's voucher QR to validate and burn it on the spot. No paper coupons, no manual lookups.
• Accept reward-linked payments — Process payments that integrate with the customer's MyPearl balance, with confirmation receipts inside the app.
• Track every transaction — Browse the full transaction history per outlet, filter by date, and export to CSV for your accounting workflow.
• Visual reports — At-a-glance charts show point-issuance, redemptions, and payment volume so you can spot trends without leaving the app.
• Multi-outlet support — Switch between merchants and outlets you're assigned to without logging out. Permissions follow your role.
• Staff management — Add, edit, and deactivate sub-users for your outlet. Each staff member gets their own login and audit trail.
• Promotions & happenings — See the campaigns and events Pearl Malls is running so your team can answer customer questions confidently.
• In-app FAQs — Searchable help content keeps staff self-sufficient during busy hours.
• Notifications — Stay on top of important updates, new promotions, and operational alerts from Pearl Malls.

If you are a Pearl Malls merchant and need an account, contact your Pearl Malls relationship manager. For app support, use the in-app FAQ or reach out via the Pearl Malls merchant support channel.