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About NBV IsiMobile

IsiMobile is the official National Bank of Vanuatu Mobile Banking application for personal and business customers.

A secure and convenient way to manage your money on the go.

Key features:

• Quick Balance – view balances of all your accounts and transaction histories up to 3 months
• Loan Accounts – view your loan balances, interest rate, repayment details
• Term Deposits – view details of your term deposits and create new term deposits
• Transfers – easily transfer funds between your accounts and to other NBV accounts and view your transfer history up to 3 months
• Transfer between multi-currency accounts
• Pay School Fees - quick and easy transfer directly from your account to the school account with a proper record of your payment
• View current exchange rates
• Exchange rate calculator

Getting started:

You must complete an application form at any NBV branch to register for IsiMobile.

After registration, you will receive an email welcome message with temporary login credentials, then follow these steps:
• Install the App on your device
• Open the App
• Enter your customer number
• Enter your temporary password
• Click on Login and enter your temporary PIN
• A new PIN and password will be required along with the name of your device (e.g. Fred’s phone)

Need Help?

Contact us on:
• Email: [email protected]
• Phone: +678 22201 ext 501

Hours of Operations:
Mon-Fri: 8:00am-5:30pm

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Frequently Asked Questions(FAQ)

What is IsiMobile?

IsiMobile is the official National Bank of Vanuatu Mobile Banking application for personal and business customers.

What are the key features of IsiMobile?

The key features of IsiMobile include viewing balances and transaction histories, managing loan accounts, term deposits, and transfers, transferring funds between accounts and to other NBV accounts, paying school fees, viewing exchange rates, and using the exchange rate calculator.

How can I get started with IsiMobile?

To get started with IsiMobile, you must complete an application form at any NBV branch to register. After registration, you will receive an email with temporary login credentials. Follow the steps to install the app, enter your customer number, temporary password, and PIN. You will then need to create a new PIN and password along with the name of your device.

How can I get help with IsiMobile?

If you need help with IsiMobile, you can contact the NBV helpdesk through email at [email protected] or by phone at +678 22201 ext 501.

What are the hours of operation for IsiMobile support?

The hours of operation for IsiMobile support are from Monday to Friday, 8:00am to 5:30pm.

I really love this app. Its very easy and faster to use and accessible .Transactions are carried out and ready in real-time. I have started using it when launched. Just raising for future consideration if th...