Query your bills or prepaid tokens. Interact with customer care team.
The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team.
Key Features include:
Postpaid services
• Bill balance request
• E-bill registration
• Submission of meter readings
• Billing complaints & suggestions
Prepaid services
• Prepaid token purchase
• Last token inquiry
• Prepaid meter complaints & suggestions
Power quality reports
• Power failure reporting
• Outage maps
• Scheduled power interruptions
• Other power quality complaints and suggestions
Kenya Power employee authentication with Jua for sure
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Frequently Asked Questions(FAQ)
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