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About DoubleTick CRM for WhatsApp

DoubleTick is the most powerful mobile-friendly WhatsApp business API powered marketing and CRM tool designed to empower your sales engine. Leverage its simple yet powerful conversational commerce features to boost your sales rate in no time.
DoubleTick offers an end-to-end Whatsapp API business solution. This WhatsApp business API powered CRM intelligently stores and manages your customer information and efficiently caters to their needs.
This comes enclosed with top-notch features such as a cloud-based team inbox, broadcast and bulk messaging, chatbot, dynamic catalogue, real-time ticket management, in-depth analytics & reports and many more.

Invite Members with Specific Role-based Access Control
Create teams for your salesperson and define roles. It also means assigning tickets to the team members to address customers’ queries.

Detailed Productivity Reports
Measure your sales team's performance by analysing their response time and quality. A real-time report will help you better manage, execute, and analyse sales. An in-depth insight will empower you to improve your leads conversion rate, improve campaign quality and team performance.

Automatically Save Customers Details in the Database
Now save yourself from the hassle of saving customers' details over and again. DoubleTick automatically saves customers' details for you such as name, phone number, type of customer, nature of business interest, chat history, customer journey and so on.

WhatsApp Automation
Get WhatsApp chatbot API and fulfil your customer's expectations and needs by setting auto-replies to their queries. Set custom message templates and auto-messaging with a CTA button for different ranges of queries.

Broadcast and Bulk WhatsApp Messaging
Customer engagement and product promotions are fun now with bulk WhatsApp messaging! Save time and increase productivity by sending messages to multiple end-users in one go. Also, either you create a WhatsApp broadcast group or let the system create it for you based on the events. The best part, the message will be delivered to your customer's inbox individually offering them a personalised commerce experience.

Centralised WhatsApp Channel
Managing customers' queries becomes hassle-free as the entire team will have a unified WhatsApp channel to Interact with the customers that can be accessed with an unlimited number of devices. Now respond to 1000s of customer queries in a second.

Cloud-based Team Inbox
Have a robust communication system in place by offering a cloud-based inbox for every salesperson that can be accessed at diverse roles.

Re-engage Your Customers
Lure your customers by sending them notifications on the latest designs, special offers, and much more. You could also configure a template by adding attractive images, descriptions, and prices.

Boost Engagement and Relationships
Never miss an opportunity to get to know your customers better. Contact your customers individually and reinforce a positive relationship.

Share Product Catalogs on WhatsApp
Integrate your product catalogues with QuickSell and extensively share them with one or many customers in just one click. Get real-time live analytics reports, inventory status, change product prices as per the need, and much more.


Easy Native Integration
Choose your favourite tool and integrate it with DoubleTick just in a few clicks.

Simple and Mobile-friendly
DoubleTick is made to offer you a robust mobile experience where you can manage and control all your business through your
smartphone. The intuitive user interface makes it easy to navigate across the feature boards.

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Now, get DoubleTick CRM with WhatsApp integration and scale your business to a new height. For enquiries, you can also email us at: [email protected]

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Frequently Asked Questions(FAQ)

What is DoubleTick CRM for WhatsApp?

DoubleTick CRM for WhatsApp is a powerful mobile-friendly marketing and CRM tool that uses the WhatsApp business API to empower your sales engine and boost your sales rate.

What features does DoubleTick offer?

DoubleTick offers features such as a cloud-based team inbox, broadcast and bulk messaging, chatbot, dynamic catalogue, real-time ticket management, in-depth analytics & reports, and more.

Can I invite members to use DoubleTick CRM with specific access roles?

Yes, you can create teams and assign roles to your salesperson. This allows you to assign tickets and address customers' queries efficiently.

How can DoubleTick help measure sales team performance?

DoubleTick provides detailed productivity reports that allow you to analyze your sales team's response time and quality. This helps you manage, execute, and improve your leads conversion rate, campaign quality, and team performance.

Does DoubleTick automatically save customer details?

Yes, DoubleTick automatically saves customers' details such as name, phone number, type of customer, nature of business interest, chat history, and customer journey to save you time and hassle.

Does DoubleTick offer WhatsApp automation?

Yes, DoubleTick provides a WhatsApp chatbot API that allows you to set auto-replies to customer queries. You can also create custom message templates and set up auto-messaging with a CTA button for different types of queries.

Can I send broadcast and bulk WhatsApp messages with DoubleTick?

Yes, DoubleTick allows you to send messages to multiple end-users in one go, saving time and increasing productivity. You can also create a WhatsApp broadcast group or let the system create it for you based on events.

How does DoubleTick provide a centralized WhatsApp channel for customer interaction?

DoubleTick offers a unified WhatsApp channel that can be accessed by your entire team across multiple devices. This allows you to manage and respond to thousands of customer queries in a second.

Does DoubleTick have a cloud-based team inbox?

Yes, DoubleTick provides a cloud-based inbox for every salesperson, offering a robust communication system that can be accessed at different roles.

How can DoubleTick help re-engage customers?

DoubleTick allows you to send notifications to customers about the latest designs, special offers, and more. You can also configure templates with attractive images, descriptions, and prices.

Can DoubleTick help boost customer engagement and relationships?

Yes, DoubleTick enables you to contact customers individually and reinforce positive relationships, ensuring you never miss an opportunity to get to know your customers better.

Can I share product catalogs on WhatsApp using DoubleTick?

Yes, you can integrate your product catalogs with QuickSell and share them with one or many customers in just one click. You can also access real-time analytics reports, check inventory status, and change product prices as needed.

Is DoubleTick easy to integrate with other tools?

Yes, DoubleTick offers easy native integration with your favorite tools, allowing you to integrate them with just a few clicks.
author
Whatsapp Sales Booster
CHETAN URKUDE
author
Loved the App! Super simple & handy. Also, the commerce feature is just amazing. I was really able to boost my sales & leads real quick.
aliva patnaik
author
Most user friendly mobile first WhatsApp sales weapon to boost your sales and efficiency 🚀
shivam mittal
author
Good 👍
PRAKASH VLOG
author
Best marketing Solution for B2B & B2C businesses.
Nilesh Langhi
author
Next generation.
Nikunj Koshiya