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About Circuit Laundry

Use our latest smart-scan technology - and pay for your laundry with your phone.

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry app lets you top up your Circuit app account* in seconds, and then you're good to go...just turn up at your nearest Circuit launderette, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Your credit will be adjusted automatically so you'll always have your circuit account balance to hand. No need to stay and watch your washing.

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit app account is separate to your laundry card account you access from the Circuit website. If you haven’t used the Circuit app before you will need to sign up separately on the app. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G or 4G signal inside the laundry room to activate the machines - and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through PayPal and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at [email protected] with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.

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Frequently Asked Questions(FAQ)

How does Circuit Laundry work?

Circuit Laundry works by using a mobile app to top up your Circuit app account, scan a machine's QR code, select a program, and pay for your laundry using your phone.

Can I transfer credits between my Circuit app account and my laundry card account?

No, balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

Can I see how much time is left on my laundry cycle?

Yes, the app provides a countdown that tells you how long there is to go until your laundry is done.

What do I need to activate the machines using the app?

The app relies on your phone having a wi-fi, 3G, or 4G signal inside the laundry room to activate the machines.

What are the terms and conditions for using the Circuit Laundry app?

By downloading the app, you agree to a non-exclusive license to use the app and not to copy it or infringe the intellectual property rights in the app.
author
My initial rating was 1 star because the machine stole £9.6 pounds from my funds. However I chatted with a representative and the refund me this amount right away, quick and efficient.
L D
author
Didn't wash my clothes, stole £8 and washing machine attacked me so in conclusion pretty good
William Tilson
author
The app is easy to use. The introduction video shows clearly what you need to do. 75% max load. Add detergent, fill machine, close door, select wash cycle, scan QR code. Confirm on app,then you have 15 secon...
Darren M
author
It does what it says, never had any problems like other's are mentioning.
Fee 04
author
👍
Steve Tidmarsh
author
Works great, despite the bad reviews. Atleast for now...
Sanketh Bennur