Circuit Laundry

1.1
3.53K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Use our latest smart-scan technology - and pay for your laundry with your phone.

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry app lets you top up your Circuit app account* in seconds, and then you're good to go... just turn up at your nearest Circuit launderette, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Your credit will be adjusted automatically so you'll always have your circuit account balance to hand. No need to stay and watch your washing.

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit app account is separate to your laundry card account you access from the Circuit website. If you haven’t used the Circuit app before you will need to sign up separately on the app. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G, 4G or 5G signal inside the laundry room to activate the machines - and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through a Payment Provider and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit or voucher top ups. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.1
3.5K reviews
Amber Bolli (Bunny980)
June 23, 2022
The app does not work! It claims it has "connectivity issues" every time I try to register. I have great internet where I'm staying and pretty good 4G connection as well, it did not matter tho. Finally I did manage to register after spaming the app (opening/closing it) for about 30 mins. I thought I finally did it! Only to have the same problem when it came time to top up the card. I officially gave up and had to use someone else's device. There is no other way to do laundry in my building!!
29 people found this review helpful
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A Google user
January 5, 2019
It won't let me pay, and it doesn't register canceling a machine. I have nearly full wifi in the laundry roo., and full wifi one step outside, and it still takes ten minutes to stop trying to start the machine, so I can try again and fail. I have money in the account, but it won't connect to the machine and pay. I tried two different machines with the same result. I tried logging out of the app and back in. I tried opening and shutting the machine. When it works, the app is fine.
26 people found this review helpful
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Theresa Villeneuve
August 11, 2023
Update: to everyone at Trinity who is having trouble: you have to re log in to the Trinity Wifi to use the app. I don't know why, but you have to be on the same network as the laundry machines or something. Still frustrating that the help line hangs up on you! Works until it doesn't. Call the help line and it just hangs up on you. Super frustrating. I'm not alone either. TONS of people running into the same problem at this location while others have no issues.
1 person found this review helpful
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Greenwald Industries
August 11, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at reviews@circuitgroup.com. Thank you.

What's new

Update for new operating system and a new live chat version