At DDTSB we collect data from large European automotive helpdesk centers. Just on our DDTSB helpdesk we already solve over 50.000 cases annually, that’s a lot of data! We analyse this data and look for trends, in other words we look for what fails on specific car models. When we see a trend we start an investigation and create a Bulletin.
We make our Bulletins as clear as possible, with explanatory pictures and if available a video. We keep making Bulletins as long as we see a specific model on the road, even if the model is more than 10 years old and it develops a specific problem at a higher mileage or at an older age!
This is why we have collected data that is unique and can’t be found anywhere else. Finding the right Bulletins can be challenging but in DDTSB it’s easy! You can simply enter a licence plate number (available for; UK, Holland, Austria, Germany, Switzerland, Denmark, Spain, Ireland, France, Norway, Sweden, Italy, Finland) you can also search on VIN or select a car manually. After you have selected the vehicle all you have to do is enter a symptom or a faultcode and if it’s something that we see frequently on that model, one or more Bulletins will be presented so you know what to look for.
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