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About The Whale Tea SG

It has never been easier to purchase your Whaley favorite teas and get rewarded.

Now, if you buy more and you get not just more but a whale lot more.

Just follow 3 simple steps: Purchase, Collect Whales and Get Rewarded.

Download the app now, join us as an exclusive Whale Family Member and get started.

1. Get latest Update on products/promotions/events
Home catalogues houses website, contacts, new products, product details and promotions, videos that are available for quick view and you will get updated from time to time.

2. Member Card & E-Wallet
E-member card is for lifetime, it shows how many whales a member has collected and how many more whales they need to earn to upgrade to next tier, from Beluga to Orca to Blue Whale. You can also buy and top up your E-Wallet card. For? Payment made through E-Wallet is much easier and you gain additional 10% discount by paying with E-Wallet because when you top-up you automatically earn additional 10% more value than what you top up.

3. Buy and Send E-Gift
Buy and send yourself or your loved ones E-Gift (Vouchers) even if they are not yet a member of our whale family, they will receive the E-Gift in their emails. How do they use? they just simply click on the QR code In the email and scan at our counter QR code scanner to spend.

4. Earn Whales and Redeem Rewards
Joining as a member, you will straight away receive a welcome drink in your wallet. Moving forward you will also be entitled for collecting whales when you purchase with us, every dollar spent is entitled a whale, you join as Beluga Whale and upgradable to Orca and eventually Blue Whale when more whales are collected along the way. How? Tell cashier you are a member and scan your member card QR code in the app at our counter QR code scanner to earn whales upon every transaction made at cashier counter.

5. Weekly Spin & Win giveaway
Brighten up your day with our specially designed weekly Spin & Win. Hope the surprise prizes from the spin wheel game makes your days and purchases more interesting. How often? Any member is entitled one chance every week to play the Spin & Win game. This is a sure-win game, the prizes will appear in your E-Wallet once you spin and strike.

6. Rewards Catalogue
After a member has collected certain number of whales in their E- member card. Then? Redemptions of rewards is just a click away. In Rewards Catalogue, member can choose what they want to redeem with required number of whales. After redemption, the rewards appear in your E-Wallet.

7. Refer and Earn
When you want to share with your friends the excitement and goodies about our whale family, we recognize your effort to advocate our brand. Share your referral code by one click through WhatsApp, email or Facebook. You can earn whales while sharing good things with them.

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Frequently Asked Questions(FAQ)

How can I get the latest updates on products, promotions, and events?

You can find the latest updates on our home catalogues, website, contacts, and new products. We also have product details, promotions, and videos available for quick view, and we will keep you updated from time to time.

How does the member card and e-wallet work?

The e-member card is for a lifetime and shows how many whales you have collected and how many more whales you need to earn to upgrade to the next tier. You can also buy and top up your e-wallet card for easier payment. By paying with the e-wallet, you gain an additional 10% discount. When you top up, you automatically earn 10% more value than what you top-up.

Can I buy and send e-gifts?

Yes, you can buy and send e-gifts (vouchers) to yourself or your loved ones, even if they are not yet a member of our whale family. They will receive the e-gift in their emails. To use the e-gift, they just need to click on the QR code in the email and scan it at our counter QR code scanner to spend.

How can I earn whales and redeem rewards?

As a member, you will receive a welcome drink in your wallet. You can earn whales when you make purchases with us - every dollar spent is entitled to a whale. You start as a Beluga Whale and can upgrade to Orca and eventually Blue Whale by collecting more whales. To earn whales, simply tell the cashier you are a member and scan your member card QR code at our counter QR code scanner for every transaction at the cashier counter. Once you have collected a certain number of whales in your e-member card, you can redeem rewards from our Rewards Catalogue.

What is the Weekly Spin & Win giveaway?

The Weekly Spin & Win is a game designed to brighten up your day. Every member is entitled to one chance every week to play the Spin & Win game. It is a sure-win game, and the prizes you win will appear in your e-wallet once you spin and strike.

How can I refer a friend and earn whales?

If you want to share the excitement and goodies about our whale family with your friends, you can share your referral code with them through WhatsApp, email, or Facebook. By doing so, you can earn whales while sharing the good things with them.