UChat

About UChat

Chat with your customer across 12+ social channels, Chat at your fingertip!

CHAT EVERYWHERE
Chat with your subscribers across 12+ social channels including Messenger, WhatsApp, Instagram, Google Business Messenger, Line, Viber, Wechat, Telegram, SMS, VK, etc.

Please SIGN UP at www.uchat.com.au before using the application. You will get 14 day free trial, access to all pro features, and no credit card required.
Learn more here:
https://www.uchat.com.au

Start your 14 day free trial here:
https://www.uchat.com.au/register

1. LiveChat across all the 12+ social platforms UChat support
You will be able to talk to your customer right in the mobile apps.

2. Pause/resume Automation
Your customers can request live chat support & pause automation in the flow builder, you can also pause automation for them. 30 minutes pause is activated once you pause the automation. You can add more time if it's required.

3. Assign conversations
Assign the conversation to yourself. You can track all the conversations.

4. Switch between inbox & done folder
You can easily mark the conversation done or reopen the conversation to the inbox folder.

5. Manage contact details
You can easily manage subscriber data (add/delete Tags, edit Custom Field Values, add notes etc.)

6. Engaged with the user out of the 24-hour window
You can send template message(WhatsApp) or Message tags messages, or even reply to the user through SMS & email directly.

7. Easy manage workspace & Chatbots
You can easily switch between different workspaces & chatbots under your account.

8. Push notification settings
You can easily turn on or off the push notifications, turn on vibration, and choose a different ring tone.

9. Seamless integration with UChat flow builder
You can assign the conversation right in UChat visual drag & drop flow builder, and also send app notifications for various events.
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About UChat
UChat is the no-code chatbot platform that allows you to build automation without coding for your business.

- Omni Channel:
You can build a single omnichannel bot with a unified inbox for multiple channels.

- Multiple Channels support:
UChat supports you or any business to build a chatbot across all 12 channels, including Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Telegram, Line, Viber, SMS, Voice, VK, and Slack.

- Intuitive drag & drop flow builder:
You can design any kind of chatbot in just a few minutes using UChat’s drag-and-drop visual flow builder.

- Build your first IVR(Interactive Voice Response) with UChat:
You can also easily build Interactive Voice Response(IVR), transfer phone calls, leave messages, and even take payment automatically during the phone calls.

- Developer oriented features:
With an in-built database, HTTP request, JavaScript function and JSON variable & action you can easily build complicated chatbots without any coding skills!

- Built-in e-commerce support:
UChat e-commerce feature allows customers to place orders across all the channels we supported.

- Centralize inbox & live chat support:
UChat allows you to send notifications(SMS, phone call, slack, email) to human agents, and also a live chat/inbox keeps all your contact and conversations on the same page.


- Integration with everything:
Despite all the integration we already have(Stripe, Calendly, Google sheet, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can still easily connect to other 3rd parties through our Zapier, Integromat, Pabbly Connect, and even build your own integration with our “mini-apps”.

- White label opportunities:
UChat is the perfect platform that allows you to white-label the platform into your own brand.
Most importantly, you can set up your own pricing/plans with UChat, sell at the price you want, and keep 100% of the profit.