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About Teamwork Desk

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Stay up to date with customer activity and manage tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

- Easily change the status of a ticket
- Assign tickets to other users
-Move tickets to different inboxes
- Quickly reply to tickets while you’re away from your desk
- Add private notes to tickets to collaborate with your team
- Search tickets
- Dashboard view
- Create tasks directly in your linked Teamwork Projects installation
- Bulk update the status of tickets
- Fill Custom Fields in your tickets (available on Pro and Enterprise plans)

**Questions? Send an email to [email protected], and one of our support agents will be more than happy to help!

**Love the app? Leave a quick review below!

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Frequently Asked Questions(FAQ)

What are the key features of the Teamwork Desk helpdesk app?

The key features of the Teamwork Desk helpdesk app include changing the status of a ticket, assigning tickets to other users, moving tickets to different inboxes, replying to tickets while away from your desk, adding private notes to tickets for collaboration with your team, searching tickets, viewing them on a dashboard, creating tasks directly in your linked Teamwork Projects installation, bulk updating ticket status, and filling custom fields in tickets (available on Pro and Enterprise plans).

How can I contact support for Teamwork Desk?

You can contact support for Teamwork Desk by sending an email to [email protected]. Our support agents will be more than happy to help you.

Great for emailing on the go :)

Joseph Herlihy

Works perfectly after rebooting phone and reinstalling. UPDATE. It seems like it has an issue after first opening. Reinstall, open ,works. Close, no longer works and is stuck at the account list. You can cho...

Drew Turner

I love Desk! And the mobile app is a great complement to its more mature, feature-rich desktop version. Perfect for quickly checking tickets while on the go!

Marco Salis

This is a great improvement over using the web browser.

Eli Mandel