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About Oticon RemoteCare

Get your Oticon Opn™*, Oticon Opn S™, Oticon Xceed, Oticon Opn Play™, Oticon Xceed Play, Oticon Ruby and Oticon Siya hearing instrument families and models adjusted and receive counselling from your hearing care professional – in real time. Oticon RemoteCare App is a tool for online hearing care.
*Requires Oticon Opn hearing aid Firmware 6.0 or later.

Oticon RemoteCare enables you to:
• Get expert hearing aid follow-up consultations in the comfort of your own home – or wherever else is convenient
• See, hear, talk and text with your hearing care professional during your remote appointment
• Get your hearing aids adjusted remotely to ensure the best possible hearing experience
• Test your new hearing aid settings while you are talking with your hearing care professional
• Get tips and tricks about hearing aids from your hearing care professional

Oticon RemoteCare is secure, easy to use, features a step-by-step guide and provides the following functionalities:
• Remote fine-tuning
• Video calls
• Phone calls
• Text messaging

Please note: Oticon RemoteCare App for Android™ will not enable you to use your hearing aids for direct audio streaming from your Android.

We recommend the following devices with Android OS 8.0 or later:
• Samsung Galaxy S10
• Samsung Galaxy S9
• Samsung Galaxy S9+
• Samsung Galaxy S8
• Samsung Galaxy S8+
• Samsung Galaxy S7
• Samsung Galaxy Note8
• Samsung Galaxy J7 Pop
• Samsung Galaxy J3 Pop
• Samsung Galaxy A5 (2017)
• Google Pixel
• Google Pixel 2
• Huawei Mate 10
• HTC U12+
• Xiaomi MI Mix 3

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