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About Jean Coutu

The Jean Coutu application makes your life easier by allowing you to view the list of prescriptions registered in your Health Record or a family member’s Record you have authorisation to access. You can request a refill in a pharmacy affiliated to the Jean Coutu Group and be notified when the prescription is prepared and that the file has been verified by your pharmacist.
The application also provides essential tools such as access to the store locator and the weekly flyer.

With the family access, you can access your family’s Health Record from a single account!
Furthermore, it is possible to :
- Share the access to a Health Record with another person;
- Activate a Health Record for a patient served in compliance packaging;
- Send a refill request for several family members at the same time;
- Send a photo of a new prescription.

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Frequently Asked Questions(FAQ)

What can I do with the Jean Coutu application?

The Jean Coutu application allows you to view prescriptions in your Health Record, request refills, and access store information.

Can I access my family's Health Record with the Jean Coutu application?

Yes, you can access your family's Health Record from a single account using the family access feature.

Is it possible to share access to a Health Record with another person?

Yes, you can share access to a Health Record with another person through the Jean Coutu application.

Can I activate a Health Record for a patient who uses compliance packaging?

Yes, you can activate a Health Record for a patient who uses compliance packaging using the Jean Coutu application.

Can I request refills for multiple family members at the same time?

Yes, you can send a refill request for several family members at the same time through the Jean Coutu application.

Can I send a photo of a new prescription using the Jean Coutu application?

Yes, you can send a photo of a new prescription through the Jean Coutu application.
author
Excellent service all the time and they are always polite with me if we talk on the phone!
Anita Scolack
author
Easy to use and the added medication identifying pictures are very helpful.
Colin Gray
author
works great and it is easy to use
Melodie Vachon
author
Great
Albert Thibeault
author
Easy prescription refill. Shows valid prescriptions.
mdonovanm
author
Great update 👍🏼, but I will suggest same feature as Laura asked, will be great to have a confirmation that the refill has been received, or even better, a status page to see order status, nothing too much,...
David Cuerrier