MyGofrugal - 24x7 POS Support

About MyGofrugal - 24x7 POS Support

I am Retailer and I am using/evaluating Gofrugal POS and I want a digital way to create and track the status of my support ticket, update myself on the latest happenings from Gofrugal, and also refer fellow retailers. If this is one thing you are looking for, you can download the MyGofrugal app, which is free for all, to empower yourself and being the most simplest, fastest, and powerful medium to get experience the best, Gofrugal wishes to deliver to you.

The content in the app is personalized to your business to ensure you only get to hear and see information that is relevant to you. Instead of spending time and taking effort in finding out relevant information over the web, the wide ocean that is. Sit back and relax, while we fetch you what you need to see and hear. Take the digital step forward with MyGofrugal

Key Features:

1. My Dashboard: Find details like Ticket status, Happiness quotient, Resolution timeliness, Timely support management and ASA status of Customer

2. Videos - Watch videos of the latest releases, new features and product explanations especially customized for Retailer's business needs

3. Referrals: Refer Friends to Gofrugal and track the progress of the Referrals

4. Tickets: Create and track the Support tickets. Also, get notified instantly of ticket status updates. Rate the resolved support tickets to express the opinion on the service experienced

5. Chat with us: Chat with us to clarify product doubts & raise issues. Our system will recognize you and the Gofrugal products you are using and be prepared to serve you well. Rate us your experience post the chat and corrective action will be taken if you are not happy. Chat history will also be saved for you to refer back