About Findor
Characters that conduct business through conversations.
Finder is a technology company that scales businesses through AI Characters, capable of simultaneously attending to, qualifying, and conducting negotiations across the channels where the organization already interacts with its customers, integrated with CRM and other operational tools.
This application is the mobile access to the Findor platform, where authorized agents operate your organization's workspace.
Available features:
* Conversations — monitoring of customer service interactions across all channels in a single queue, with complete history, contact data, and the ability for an agent to take over the interaction at any time.
* Characters — access to each character's configuration, definition of operating hours, activation and deactivation, and execution of conversations in a test environment.
* Campaigns — monitoring of ongoing campaigns and their operational settings.
* Insights — access to workspace indicators to track operational performance.
* Organization — navigation by units, channels, knowledge base, and organizational contacts.
* Notifications — alerts for new messages and relevant operational events.
https://findor.ai/
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