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About MyECP for Patients by ExactCare Pharmacy

MyECP provides ExactCare Pharmacy patients access to medication and account information, including self-service features to help remember to take your medications on time, manage your account and contact your pharmacy team.

Features:
- Set up reminders to take your medications via text message, email or mobile notifications
- Record when you have taken your medications using our convenient tracking feature
- See a list of your current medications, including pictures of each
- Easily identify when medications need a new prescription to be refilled
- Use the Calendar feature to see when your current ExactPack ends and the next one begins
- Track your orders to see when you can expect your medications to be delivered
- Pay outstanding balances online
- Provide family members or caregivers “Care Team” access to these features so they can help you manage your medications
- Message your “Care Team” directly within the application
- Message ExactCare Pharmacy with questions about your medications, orders and account
- Chat live with technical support for assistance

MyECP is available only for current ExactCare Pharmacy patients. If you do not currently get your prescriptions filled through ExactCare Pharmacy, please visit exactcarepharmacy.com or call 877.355.7225 to sign up for service

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Frequently Asked Questions(FAQ)

What is MyECP?

MyECP is a service provided by ExactCare Pharmacy that allows patients to access medication and account information, as well as use features to manage their medications.

What features are included in MyECP?

MyECP includes features such as setting up medication reminders, tracking medication intake, viewing a list of current medications, identifying when prescriptions need to be refilled, tracking order deliveries, paying outstanding balances, providing access to family members or caregivers, messaging the "Care Team" and technical support.

How can I set up reminders for taking medications?

You can set up reminders to take your medications through MyECP via text message, email or mobile notifications.

Can I track my medication intake using MyECP?

Yes, MyECP has a convenient tracking feature that allows you to record when you have taken your medications.

Is it possible to view a list of my current medications on MyECP?

Yes, MyECP provides a list of your current medications, including pictures of each.

Can I refill my prescriptions through MyECP?

MyECP can easily help you identify when your medications need a new prescription to be refilled.

Does MyECP have a Calendar feature?

Yes, MyECP includes a Calendar feature that shows when your current ExactPack ends and when the next one begins.

Can I track my medication orders on MyECP?

Yes, MyECP allows you to track your orders and see when you can expect your medications to be delivered.

Can I pay outstanding balances on MyECP?

Yes, MyECP provides the option to pay outstanding balances online.

Is it possible to give access to family members or caregivers to help manage my medications through MyECP?

Yes, MyECP allows you to provide "Care Team" access to family members or caregivers so they can assist with managing your medications.

Can I message the "Care Team" directly through MyECP?

Yes, you can message your "Care Team" directly within the MyECP application.

Can I contact ExactCare Pharmacy with questions through MyECP?

Yes, you can message ExactCare Pharmacy within the MyECP application to ask questions about your medications, orders, and account.

Is there live chat support available on MyECP?

Yes, MyECP provides live chat support for technical assistance.